HR : Getting Human Resources Right ... 'Culture matters more than talent'

Dave Ulrich video: Culture matters more than talent

In our series of videos Dave Ulrich looks at what drives business performance and how HR can help

HR should increase its focus on culture, according to Dave Ulrich, Rensis Likert collegiate professor at Ross School of Business, University of Michigan.

“I think talent matters, but culture matters more” he told HR magazine editor Katie Jacobs.

“The ‘war for talent’ has been a metaphor for 15 years,” he said. “We now have to have a victory through organisation. Wars are won through organisation, and you have victory by being in it together.”

In our exclusive series of videos Ulrich, who is considered the father of the business partner model and has consistently been voted one of the most influential thinkers in HR, looks at what drives business performance and how HR can help organisations succeed.

The series – kindly sponsored by MHR – will also include insights on managing multiple stakeholders, analytics, transforming HR, and speed teaching.

Watch the video series here


Part 1 : Dave Ulrich Insights on the future of the HR profession - Perspectives


Part 2 : Dave Ulrich Insights - HR Outcomes

COMMENTS
Ulrich's 'Talent Trifector' stated the talent was a combination of 'Competence', 'Commitment' and 'Contribution'. Culture can enhance/undermine people's commitment and help or hinder the contribution they can make. So for organisations that fail to create a suitable culture, just as "culture eats strategy for breakfast", culture will munch talent for lunch... SM

Source: http://www.hrmagazine.co.uk/article-details/dave-ulrich-video-culture-matters-more-than-talent

 

SURVEY: Scottish Footballers reveal bullying fears as 35% claim to have been threatened by fans

ALMOST the same number of players who took part in the FIFPro study claim to have faced bullying and harassment at work.

By Alan Campbell

• 08:25, 29 NOV 2016

 

A STAGGERING 35 per cent of Scottish players taking part in a worldwide survey claim they have been threatened by fans.

And almost a third insist they have faced bullying and harassment at work, with the figures far higher than in other European countries.

Players union FIFPro canvassed 14,000 members in their survey and 168 took part in Scotland from Premiership and Championship clubs.

The results make for worrying reading because while only 10 per cent of European players taking part had suffered threats from punters, the figure was more than three times higher in Scotland.

And the survey took place before last season’s Scottish Cup Final when Rangers claimed their players were attacked by Hibs fans during a pitch invasion.

Workplace bullying is another cause for concern, with 28 per cent of Scottish-based stars in the survey suffering compared to just 12 per cent for Europe in general.

And Tony Higgins, the former Hibs player who is vice-president of FIFPro Europe, believes the results show some coaches and managers haven’t moved with the times.

He said: “You accept there is going to be abuse in football because that’s part of the nature of it but things that were said in the 1970s and 80s when I was a player are no longer acceptable.
“Players say very little about the abuse in public – but this survey was confidential and shows there is a high level of concern.”

PFA Scotland organised the survey among eight Premiership and Championship clubs and chief executive Fraser Wishart insists attitudes have to change in the stands as well.

The former Motherwell and Rangers star said: “This is 2017. Players nowadays feel they deserve the same respect in their workplace we all have come to expect.

“You hear supporters saying, ‘I feel for £30 I’m entitled to say what I want.’
“Well, no you’re not. The law has changed for a start and most people wouldn’t accept
somebody coming into their workplace shouting and bawling obscenities in that way.
“That’s something we have to be aware of as a sport and as a union. Players don’t just accept anything that is thrown at them any more.”

A much more positive finding was the response to late payment of wages.

In Europe as a whole, 34 per cent of players had problems with getting their salary on time but the figure was just five per cent for Scotland.

Wishart said: “While we might not have players being paid huge amounts of money, the SPFL have very good rules whereby the clubs are punished immediately and we’ve worked with them on that.

Even if you’re a day late with a payment you’ve got to tell the league and immediate sanctions could be taken against the club.

“This came about after the Hearts situation where players weren’t being paid months on end. It’s an offence not to tell the league in advance you’re not going to pay your players.”

According to the survey the biggest concern among players in Scotland is that they are getting less than 10 days paid holiday a year.

A whopping 36 per cent said this applied to them. Wishart believes the figure would be even higher if players from the two lower leagues had been included.

He said: “We don’t believe players get their paid annual leave. Contracts say it must be taken during close season unless agreed otherwise.

“We’ve had a number of tribunal cases running and they tend to settle once the clubs’ lawyers look at it.”

Nineteen per cent of players also reported they were unhappy with the medical support offered by their clubs and PFA Scotland say this is another issue which needs to be addressed.

Source: http://www.dailyrecord.co.uk/sport/football/football-news/scottish-footballers-reveal-bullying-fears-9355636

Bullying leads to a dozen water police officer resignations, whistleblower claims

David Hurley, Herald Sun

November 27, 2016 7:00pm

AN exodus of experienced Water Police officers has left the unit exposed and will put lives at risk this summer, a whistleblower says.

The squad has been hit by accusations of bullying and mismanagement, causing officers to go and leaving some recruits unqualified to drive all the boats in the unit’s fleet.

An insider told the Herald Sun the unit, which has about 50 officers, has lost a dozen during the past 18 months because of “a toxic culture”.

Five officers have joined the Australian Border Force while others have transferred elsewhere within Victoria Police.

One officer was bullied to the point where he developed an alcohol problem and drank before starting his shifts as a coping mechanism, according to the whistleblower.
“Members who have left possess thousands of sea days of experience,” he said.
“There is now a massive skill shortage and lives could be in danger.”

It’s claimed:

A SENIOR officer publicly referred to a junior officer’s deaf son as a “retard”.

THE same officer took photographs of a drunk female colleague at a Christmas party and showed the pictures to the unit’s morning shift crew the next day.

THE senior officer, who has since left the unit, would also visit mussel merchants at Williamstown Pier and Portarlington and demand they donate a box of mussels for “the boys” at the Water Police.

In a statement Victoria Police said it had investigated the allegations and found them to be unsubstantiated.

In a letter sent to IBAC, the whistleblower wrote: “I write to you with a genuine concern about the rapid increase in systemic bullying, that has consistently occurred ...

“The pattern of behaviour, spanning in excess of 12 months ... continues to escalate beyond acceptable levels of workplace bullying, usually tolerated in a state government workplace.”

Another source told the Herald Sun:

“We are supposed to be on the same side ... this is the police.
“Morale in the Water Police is at an all-time low.

“It is ruled like a dictatorship. Management have swept these issues under the carpet.”

Victoria Police spokesman Inspector Ian Geddes said: “All staff are trained and supported to achieve relevant qualifications and experience during their tenure at the Water Police. The Water Police has and will have into the future appropriate levels of trained and qualified personnel to carry out the duties required.

“Sufficient numbers of qualified people are maintained to perform the required function and operate the vessels as required. “As a result of an allegation of workplace bullying, a workplace cultural review of the Water Police was conducted.

“As a result of this review it was identified that concerns raised did not amount to workplace bullying.”

Source: http://www.heraldsun.com.au/news/victoria/bullying-leads-to-a-dozen-water-police-officer-resignations-whistleblower-claims/news-story/0564f54adc0806e4cf9f32049c556d26

How Gen Y workers are ruining your workplace

Working with millennials is the worst

GEN Y workers are driving the rise of the work martyr, employees so driven that vacation days go unused in order to impress the boss — or simply to avoid being replaced.

VIDEO LINK : Discussion - Should schools and universities do more to prepare Gen Y for the workforce?

These workers believe complete dedication means little to no downtime, according to a report by Project: Time Off called “The Work Martyr’s Cautionary Tale: How the Millennial Experience Will Define America’s Vacation Culture.” It found 29 percent of the more than 5,600 US employees polled who work more than 35 hours a week fit into the category.
The New York Post reports.

But among millennials, that figure soars to 43 per cent, perhaps running counter to an ageing stereotype of young men and women who are lazy, inefficient or misguided on the job.

‘The workplace is no longer a physical space. It’s a state of mind.’
 - Katie Denis

“What we’ve found is it’s the exact counter to the popular cultural narrative that millennials are spoiled, entitled people,” said Katie Denis, senior director of the Washington-based organisation. “They actually feel like they have to prove their worth and their worth is proven through long hours.”

Graduating into a rough economy combined with an always-connected work environment has created the “perfect storm” for work martyrdom, particularly among the younger crowd, Ms Denis said. “It’s a really tough blend,” she told The Post. “The workplace is no longer a physical space. It’s a state of mind.”

THE WORK MARTYR

The report defined a work martyr as someone who believes it’s difficult to take a vacation because no else can do their work while they’re gone; who shows complete dedication to the company; who avoids being seen as replaceable; and who simply feels guilty for taking time off.

Workers who fit those criteria, according to the report, tend to be more likely to be female (52 per cent) and less likely to be married than their counterparts.

And among millennials, nearly half (48 per cent) believe it’s a good thing to be seen as a work martyr by their boss, significantly higher than the average among all age groups of 39 per cent.

“The reality is many millennials today have grown up with icons — Mark Zuckerberg and others — who have them believing that they, too, can be a billionaire, almost to the point of being unrealistic,” said Lynn Taylor, a workplace expert and author of Tame Your Terrible Office Tyrant: How To Manage Childish Boss Behavior and Thrive in Your Job. Ms Taylor continued: “They think if they just put in the hard work that they have a better chance than any other generation to make it.”

She said not taking hard-earned vacation time has become something of a “badge of honour” on the job, yet another way to impress the boss and stand out among colleagues.
“There’s never been a more competitive time in corporate America,” Ms Taylor said. “I mean, I’ve heard it called the ‘v word.’ The irony is that the work-life balance is so critical to both the employee and employer over time.”

A TOXIC CULTURE

Thirty-nine per cent of respondents said they actually “want to be seen as a work martyr” by their boss, according to the survey released last month. But that flips entirely at home, where 86 per cent of people said it’s a bad thing to be seen as such by their family.
Contributing to that huge disparity, Ms Taylor said, are the growing number of loaded phrases deployed by supervisors that encourage work martyrdom, especially among those who already feel undervalued.

For example, when your boss says that he or she hopes you enjoyed your vacation, that may mean more than you think. Same thing goes for when a supervisor warns of a particularly busy time ahead, Taylor said.

“It’s unfortunate that too many companies in corporate America reward work martyrs, whether it’s blatant or subconscious,” Taylor continued. “There’s definitely a built-in reward system for those people.”

The work martyr mindset is actually “poisonous to company cultures,” according to the report, which urges those who fit that definition to reconsider their approach to taking time off.

“There’s a lot of silence in the workplace about vacation,” Denis said. “And the tone is set at the very top. But, generally, when people start to feel that they can’t take time off, that there’s no work-life balance, that’s when they start looking for other opportunities.”

This article first appeared on the New York Post : 'Working with millennials is the worst' and has been reproduced with permission.

Source

How I survived workplace bullying by Sherry Benson-Podolchuk at TEDxWinnipeg

What happens when you’re on the bullying end or an organization meant to protect people? Who do you go to for help?



Sherry Benson-Podolchuk is a retired Canadian Police RCMP officer of 20 years. She has a degree in conflict resolution studies, which alongside of her personal experience with bullying in the workplace, has helped her to learn how to empower people to speak up and be educated on how to do so in the most effective way. She aims to find the link between leadership, self-esteem, bullying and the importance of attitude to instill hope.