Hospital worker claims toxic culture of bullying is leaving her colleagues suicidal and suffering panic attacks

• Stevie-Lee Semgreen resigned from Townsville Hospital in June this year 
• She did a year of night shift and claims hospital ignored her complaints  
• Managers and supervisors at the hospital have been accused of bullying
• Several employees suffer panic attacks, intense anger or feeling suicidal  
• The hospital said it provides effective channels for employees to complain
  

Stevie-Lee Semgreen worked on night shift for an entire year at Townsville Hospital until she resigned in June, saying her complaints were ignored by the hospital's management

A WOMAN has resigned from Townsville Hospital, Queensland, Australia claiming a toxic work environment has left several employees suicidal and others with post-traumatic stress disorder.

Managers and supervisors have been accused of bullying and harassing staff over the past three years. Several employees have taken sick and stress leave while others have suffered from panic attacks, severe anger and post-traumatic stress disorders, staff members claim.

They said incidents of verbal abuse had been reported, including inappropriate comments on people’s weight and workers being told they were not wanted on their rounds.

One woman, who chose to remain anonymous, launched an external review of Townsville Hospital after she lodged a complaint saying she felt suicidal

Hospital managers have been accused of bullying over a three-year period leaving several staffers suffering panic attacks, post-traumatic stress disorders and suicidal thoughts (stock image)

The Bulletin has been told dozens of complaints had been made to Townsville Hospital’s human resources department and the Australian Workers Union, but workplace issues, including heavy workloads, were being ignored.

However, Townsville Hospital and Health Service acting chief executive Kieran Keyes said the hospital had proven and effective channels for staff members to escalate concerns.

Former employee Stevie-lee Semgreen said she resigned as a result of the ongoing issues in June and has since moved to the Sunshine Coast. Ms Semgreen, who worked for a year on permanent night shift, said her complaints were brushed aside.

“I was told by one woman at AWU that by putting in a complaint, I was putting a target on my own back,” she said. “I had asked a few times if I could take my issues further but hospital’s management told me that I could not.”

AWU Queensland branch secretary Ben Swan said the union had been investigating Ms Semgreen’s complaints before she left the hospital. “The member concerned left Queensland Health and, as a consequence, that part of the investigation ceased,” he said.
“Our organisers do what they can to assist members through these processes.”

But two other employees, who requested anonymity due to fear of repercussions in the workplace, said they lodged complaints months ago that had still not been dealt with.
One woman called for an external review after she was left feeling suicidal.

“I’ve been with Queensland Health for many years and I’ve never witnessed anything like it,” the woman said. “I have had several workers tell me they are dealing with suicidal thoughts in the workplace because the bullying is so bad.”

AWU Queensland branch secretary Ben Swan said they were investigating Ms Semgreen's complaint about staff mistreatment before she resigned (stock image)

The employee said she had lodged complaints to the hospital and the AWU more than 12 months ago and had still heard nothing back. “We are isolated and alienated and not given any support,” she said. “Some of the workers feel they are powerless within their union.”

Another employee said she was still waiting to hear back about complaints that she had lodged six months ago.

Mr Keyes said the health service worked closely with staff and unions to resolve any issues. “The health service works closely and productively with unions who routinely raise workplace issues and act on behalf of their members at formal meetings with the health service,” Mr Keyes said.

AWU northern district secretary Bede Harding said complaints were taken seriously.
“All matters reported with the union by our members at Townsville Hospital have been and continue to be raised and addressed with the hospital’s HR executive team,” he said.
“Matters in relation to the advancement in careers and workload issues are also being addressed by the AWU formally with Townsville Hospital management.”

Source: http://www.townsvillebulletin.com.au/news/employee-quits-hospital-claiming-toxic-work-environment-and-bullying/news-story/9523cb59857b09a6c3a8bab21c1edfdd