HR : Getting Human Resources Right ... 'Culture matters more than talent'

Dave Ulrich video: Culture matters more than talent

In our series of videos Dave Ulrich looks at what drives business performance and how HR can help

HR should increase its focus on culture, according to Dave Ulrich, Rensis Likert collegiate professor at Ross School of Business, University of Michigan.

“I think talent matters, but culture matters more” he told HR magazine editor Katie Jacobs.

“The ‘war for talent’ has been a metaphor for 15 years,” he said. “We now have to have a victory through organisation. Wars are won through organisation, and you have victory by being in it together.”

In our exclusive series of videos Ulrich, who is considered the father of the business partner model and has consistently been voted one of the most influential thinkers in HR, looks at what drives business performance and how HR can help organisations succeed.

The series – kindly sponsored by MHR – will also include insights on managing multiple stakeholders, analytics, transforming HR, and speed teaching.

Watch the video series here


Part 1 : Dave Ulrich Insights on the future of the HR profession - Perspectives


Part 2 : Dave Ulrich Insights - HR Outcomes

COMMENTS
Ulrich's 'Talent Trifector' stated the talent was a combination of 'Competence', 'Commitment' and 'Contribution'. Culture can enhance/undermine people's commitment and help or hinder the contribution they can make. So for organisations that fail to create a suitable culture, just as "culture eats strategy for breakfast", culture will munch talent for lunch... SM

Source: http://www.hrmagazine.co.uk/article-details/dave-ulrich-video-culture-matters-more-than-talent

 

SURVEY: Scottish Footballers reveal bullying fears as 35% claim to have been threatened by fans

ALMOST the same number of players who took part in the FIFPro study claim to have faced bullying and harassment at work.

By Alan Campbell

• 08:25, 29 NOV 2016

 

A STAGGERING 35 per cent of Scottish players taking part in a worldwide survey claim they have been threatened by fans.

And almost a third insist they have faced bullying and harassment at work, with the figures far higher than in other European countries.

Players union FIFPro canvassed 14,000 members in their survey and 168 took part in Scotland from Premiership and Championship clubs.

The results make for worrying reading because while only 10 per cent of European players taking part had suffered threats from punters, the figure was more than three times higher in Scotland.

And the survey took place before last season’s Scottish Cup Final when Rangers claimed their players were attacked by Hibs fans during a pitch invasion.

Workplace bullying is another cause for concern, with 28 per cent of Scottish-based stars in the survey suffering compared to just 12 per cent for Europe in general.

And Tony Higgins, the former Hibs player who is vice-president of FIFPro Europe, believes the results show some coaches and managers haven’t moved with the times.

He said: “You accept there is going to be abuse in football because that’s part of the nature of it but things that were said in the 1970s and 80s when I was a player are no longer acceptable.
“Players say very little about the abuse in public – but this survey was confidential and shows there is a high level of concern.”

PFA Scotland organised the survey among eight Premiership and Championship clubs and chief executive Fraser Wishart insists attitudes have to change in the stands as well.

The former Motherwell and Rangers star said: “This is 2017. Players nowadays feel they deserve the same respect in their workplace we all have come to expect.

“You hear supporters saying, ‘I feel for £30 I’m entitled to say what I want.’
“Well, no you’re not. The law has changed for a start and most people wouldn’t accept
somebody coming into their workplace shouting and bawling obscenities in that way.
“That’s something we have to be aware of as a sport and as a union. Players don’t just accept anything that is thrown at them any more.”

A much more positive finding was the response to late payment of wages.

In Europe as a whole, 34 per cent of players had problems with getting their salary on time but the figure was just five per cent for Scotland.

Wishart said: “While we might not have players being paid huge amounts of money, the SPFL have very good rules whereby the clubs are punished immediately and we’ve worked with them on that.

Even if you’re a day late with a payment you’ve got to tell the league and immediate sanctions could be taken against the club.

“This came about after the Hearts situation where players weren’t being paid months on end. It’s an offence not to tell the league in advance you’re not going to pay your players.”

According to the survey the biggest concern among players in Scotland is that they are getting less than 10 days paid holiday a year.

A whopping 36 per cent said this applied to them. Wishart believes the figure would be even higher if players from the two lower leagues had been included.

He said: “We don’t believe players get their paid annual leave. Contracts say it must be taken during close season unless agreed otherwise.

“We’ve had a number of tribunal cases running and they tend to settle once the clubs’ lawyers look at it.”

Nineteen per cent of players also reported they were unhappy with the medical support offered by their clubs and PFA Scotland say this is another issue which needs to be addressed.

Source: http://www.dailyrecord.co.uk/sport/football/football-news/scottish-footballers-reveal-bullying-fears-9355636

Horror in UK Hospital as Bully Nurses are 'struck off' after worst hospital scandals in living memory!

The bullies who will never nurse patients again: Pair who ruled A&E unit at scandal-hit Stafford hospital 'with fear' and covered up neglect are struck off

• Sharon Turner and Tracy White falsified A&E discharge times
• They wanted to hit target for patients to be dealt with in four hours
• Hearing told some racist staff even forced black patients to wait longer

Sharon Turner, left, and Tracy White, right, falsified Accident and Emergency discharge times to avoid missing a government goal for patients to be dealt with within four hours. A string of allegations was found proved including Turner instructing nurses to ‘lie’ about waiting times in A&E and saying she planned to make another nurse’s life ‘hell and get rid of him in six months’.

Two senior nurses at the centre of one of the worst hospital scandals in living memory have been struck off.
Sharon Turner, 48, and Tracy White, 52, stood accused of ruling the A&E unit at Mid Staffordshire ‘with fear’ by bullying other nurses into covering-up the appalling neglect of patients.
They are the first two nurses from the trust to be struck off. Up to 1,200 patients are feared to have died there unnecessarily between 2005 and 2009.

 

 

Disciplined: Tracy White, left, and Sharon Turner, right, faked patient records to meet targets at scandal-hit Stafford Hospital. Today, they were struck off 

This year a damning report into the scandal concluded that ‘appalling and unnecessary suffering’ was inflicted on hundreds of patients who were left ‘unwashed, unfed and without fluids’.
But until now, not a single doctor or nurse had been struck off or even lost their job over the failings, to the dismay of grieving families.

More...

• Whitehall's straight talk: Civil servants told to stop using jargon that confuses people about what the Government are doing

Yesterday the Nursing and Midwifery Council banned the two nurses from ever practising again for undermining the public’s faith in the profession.
The panel ruled they had conspired to fiddle the figures on waiting times ‘with sheer dishonesty’ and had ‘coerced and frightened’ other more junior nurses to do the same.

Horrific: Up to 1,200 people died unnecessarily at the 'horror hospital' as managers put benchmarks above patient care

Mrs Turner, who lives in Cannock, Staffordshire, admitted to the three-strong panel she had once said she ‘did not give a flying f***’ about one of her patients.
When told by other staff that a patient had requested something, she said: ‘They want to get f****** real’, the panel heard.
Mrs Turner, who qualified as a nurse in 1993, also allegedly branded Asian junior doctors ‘suicide bombers’ and ‘Osama’s mate’, in a reference to the late Al Qaeda leader.
The former ward sister, who worked in the A&E department between 2003 and 2009, also vowed to make one male nurse’s life ‘living hell’ leading him to take an overdose – which he survived.
Mrs White, who has been a registered nurse since 1992, bullied staff into lying about the length of times patients waited in A&E to meet the Government’s maximum four-hour target.
Astonishingly she is still working at the hospital and since leaving the A&E unit in 2009 had been promoted to one of the most senior management positions.
She is currently clinical site manager – in charge of allocating patients to beds – on a salary of up to £47,000, about £10,000 more than her previous nursing role.

Whistleblower: Helene Donnelly said Sister Turner - along with Sister White - would demand junior nurses falsify the times recorded for when patients were discharged

Whistleblowing nurse Helene Donnelly revealed Sister Turner – along  with Sister White – would demand junior nurses falsify the times recorded for when patients were discharged. She recalled: ‘They would frequently lie about discharge times, and pressurise members of staff to lie. They would speak nastily and swear at people who did not change the times, or would change the times themselves.
‘The drive for targets was obviously a huge thing at the time. We were told that jobs might be on the line if we didn’t do it.’
Stephen Redmond, who chaired the hearing at the Old Bailey, told the two nurses that they had failed to put patients and their care first.
‘Instead you made the achieving of statistical targets, by honest or dishonest means, your primary aim. This was not a one-off failing, rather it was at the heart of the way you worked over a sustained period.’
He said they had resorted to ‘sheer dishonesty’ by altering paperwork and said they had ‘coerced and frightened other, often junior, members of staff into doing the same. You shouted and swore at them if they did not comply when you should have been setting an example.’
Julie Bailey, who helped expose the appalling neglect at Mid Staffordshire following the death of her mother in 2007, said: ‘This is the start of accountability in the NHS. We’re all very pleased at the outcomes. But there is clear evidence these nurses should have been suspended long ago by the trust.’
She also said it was ‘frightening’ that despite being struck off, the pair could still work in hospitals as healthcare assistants.
The cases began in March but had been repeatedly adjourned and had only begun considering evidence against the pair this week.
Another five nurses from Mid Staffordshire are having their cases considered by the NMC including the former chief nurse, Jan Harry.
Maggie Oldham, chief executive at Mid Staffordshire NHS Foundation Trust, said: ‘Tracy White is still employed by the trust. We will need to take some time to consider the Nursing and Midwifery Council panel’s findings.’
The trust said Mrs Turner had stopped working for it in 2009.

SHE MADE THOSE IN PAIN WAIT

Among the most repellent examples of the behaviour of Tracy White was her lack of care and respect for an elderly woman in her final 24 hours.
She reprimanded the seriously ill patient by calling her a ‘naughty little monkey’ for not taking her laxatives, and refused to help lift her from a wheelchair to a bed, saying: ‘I’m not doing this. I’m not hurting my back.’
Whistleblowing nurse Helene Donnelly said the woman, who died the next day from a pulmonary oedema, or fluid on the lungs, had been given ‘a very uncared-for and undignified last 24 hours’. Another patient, who arrived at A&E suffering from bleeding after having an abortion, was refused immediate treatment by Sister White, who said: ‘She can wait, if you can do that to your baby.’
The whistleblower also claimed: ‘Sister White would deliberately make patients wait. Black patients were being made to wait.’
When junior nurse Mrs Donnelly was scathingly told off by another manager for faking a discharge time, she said she looked at the paperwork and recognised White’s handwriting.
But the senior nurse did not come forward to admit the forgery and was later promoted to her current role as clinical site manager.

FIGURE OF FEAR FOR HER STAFF

On the wards, Sharon Turner sent waves of fear through junior staff afraid to challenge her expletive-ridden diktats.
When one bullied male nurse took an overdose in despair, she said he ‘should have taken a few more and done the job properly’.
The Nursing and Midwifery Council was told Sister Turner had vowed to ‘make his life hell and get rid of him in six months’ and ‘drive him to drink’ so that ‘he would be out of here’.
When a colleague was taken to hospital with  a head injury, the mother of two is said to have told staff: ‘I don’t care if she lives or dies.’
Asian junior doctors had to put up with appalling racist abuse from the senior nurse.
She asked one, ‘What have you got in your rucksack doctor, is it a bomb?’ and referred to others as ‘him in the turban’ and ‘her with the yashmak [veil]’.

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FILM - When Bullying Power Infects Society and a Nation - A look at Papua New Guinea Political Culture

From People & Power - Bullying Power

Part 1 - Democracy v The Cult Of Personality
Papua New Guinea is rife with unemployment, crime and tribal feuds. People & Power explore what future is in store for this poverty-stricken nation.


Part 2 - Breaking the Cycle of Tribal Loyalty