Showing posts with label law. Show all posts
Showing posts with label law. Show all posts

16 December 2016

Sexual Harassment at Work: 9 Women Talk About Their Employee Experience

Nine Women Talk About On-The-Job Harassment

1. Marie Billiel, 27
Boston
It started pretty quickly, within the first two weeks that I was working at the diner. One of the cooks grabbed my wrist and tried to pull me into the walk-in freezer where there aren’t any cameras, because he wanted to kiss me. I said no. I pulled away, went back out. I was 18 and didn’t know how to deal with it.
We were whistled at all the time. Some girls were oinked at. They would watch pornography on their cell phones and then try to show it to us. I was kissed without my consent. There were other women there who got straight-up groped. If I resisted their advances, they would retaliate by “forgetting” to make my food or burning my orders or making other people’s orders first. My tip goes down because of that.
There was one point where I was in a walk-in freezer with a cook who was consistently trying to get me to go out with him. One of the other cooks shut the door on us and turned the lights out as this man was approaching me and asking if he could bite me. [It] was less than five minutes, but at the time it feels like an eternity.
I told one of my managers. She passed it along to the owner, and nothing was done. I heard the reason was because they’d heard that I had already been sexual with him, which is not the word they used. That was untrue, but they decided they weren’t going to intervene based on something they’d heard through the grapevine.
[After Billiel left the diner and, in 2014, blogged about her experiences, the American Civil Liberties Union and the Massachusetts attorney general’s office filed separate complaints. The diner settled without admitting to any wrongdoing. Billiel and at least nine other women will share a settlement of between $112,000 and $200,000.]
Receiving a settlement doesn’t necessarily feel good. The diner closed. I still had friends who worked there, and I’m not any less traumatized; I’m not any less assaulted.


2. Anonymous, 32*
Washington, D.C.

I work for a political group. We do a lot of networking events. When you get people out of an office setting, they change. This one time I was at an event, standing in a room full of 300 people, and an elected official came up behind me, grabbed me, and then put his hand between my legs. A colleague saw it happen. He pulled me into the hallway and said, “If you don’t tell your boss, I will.” So I did. Having someone else see it validated my story. The man couldn’t claim I was flirting with him or it didn’t happen.
I know the elected official was talked to. I would’ve liked to see him banned from our meetings, but he wasn’t. One time he caught me after a meeting and said, “I was out of line, I was drinking, and I know that’s no excuse, but I’m sorry.” That was three years ago. I still see him, but it’s better now.
I actually wrote the sexual-harassment policy for our organization’s meetings after that. We didn’t have a formal one. I mean, it’s 2016 for God’s sake.
*For the women who asked to remain anonymous, we have verified their names, place of employment at the time of the incident, and the names of the alleged harassers.


3. Alexandra Marchuk, 30
Jacksonville, Fla.

I worked at Faruqi & Faruqi my second summer of law school. They offered me a job when I graduated in 2011. It’s a small civil litigation firm in New York. The two founders are brother and sister, but the partners are mostly men. There were some female attorneys and of course women paralegals and receptionists. Midway through that [first] summer, Juan Monteverde was hired. He specializes in intervening in mergers on behalf of shareholders, saying the disclosures you’re making are insufficient. He was really good at his job, sort of the rainmaker.
Juan had said some weird things to me when I worked there over the summer. Once we’d been out at dinner, and he joked in front of other people that I should give him a blow job for picking up the check. I didn’t know until right before I started that I’d be working directly for him. I was hesitant, but I also had $250,000 in student loan debt and was really happy to have a job.
On my third day at work, we’d just come back from a court hearing and were having a drink at a bar when Juan started kissing me. He asked me to go have sex with him. I was like, “What? No.” He started making comments all the time. He’d touch me in the elevator when I couldn’t get away. He kept inviting me out on his boat. He’d comment about my body in front of other people at the firm, asking me to go to hearings with him so I could be “eye candy” for the judge.
A few weeks into this, one of the female partners took me out to dinner, and I told her what was going on. I got the sense later that she talked to people about him, but nothing was done. So I just ... I don’t know. It went on and on. We did a case involving a company called BJ’s Wholesale, and he’d joke in front of another attorney about how much he liked getting BJs. Sometimes it wasn’t even sexual. He’d just do things like make me work all weekend on something that wasn’t necessary; or he’d threaten to fire me knowing I had all this student debt; or he said he’d chip in on my rent if I let him sleep over at my apartment.
I dreaded going into the office. I had to police everything I said and did and what I wore. I remember one time I was visiting home, and my mom took me shopping at Brooks Brothers. There was a pencil skirt she wanted me to buy, but I said, “No, Juan would comment on it.” I paid attention to when other people left for the day so I wasn’t alone. It took an incredible amount of energy to make sure I wasn’t putting myself in a dangerous position. And I still had to do the actual work.
I had this plan to wait until I got some experience and then jump ship. I was trying to strike this balance—don’t complain so you don’t get fired. In December [2011], I’d been there three months, and we were at the firm’s holiday party. I started talking to Juan about yearend bonuses, and he said he wouldn’t recommend me for one. We’d been drinking, and he said we should go back to the office, and I agreed. That’s when he—we ...
(cries)
[In a lawsuit Marchuk later filed against Monteverde and the firm, she said that back in the empty office, he “quickly, forcefully, and painfully had sex with her.” In his own court filing, Monteverde disputed her account.]
I actually went to work for two days after that, but the second night I was like, “I can’t do this.” I called my mom, and she drove into the city and picked me up.
I filed a lawsuit. I had gotten a full-time job in Omaha before I filed, and I’m still with that company. They let me deal with it in the best kind of way. So on that front, I was OK. But I didn’t think it would be covered so closely by law blogs or followed by the law community. There are details in there that, when you Google me—I mean, bloodstains on the carpet. One of my close friends thought to e-mail every single person in her firm about it. It was entertainment for a lot of people.
The firm denied it. [Monteverde said the relationship was consensual.] They countersued me for $15 million, claiming I was “obsessed” with him. The lies they told don’t even make sense. They said I hadn’t been eligible for a bonus. Well, I kept my offer letter, and it says I’m eligible for a bonus. They claimed I’d e-mailed the lawsuit to Juan and his wife and the firm’s clients. But it turned out that the IP address where the e-mail came from was within Faruqi, after I’d already quit. They ended up dropping the countersuit.
I was deposed for a full day. All of the named defendants got to sit in the room and look at me as I did it. They had a psychologist evaluate me. It was a three-hour session in the library of an attorney’s law firm, and he asked a lot of questions about my hobbies. It seemed to bother everyone that I had gone hiking on a vacation once during all of this. They asked a lot of questions about how I paid for the vacation. They decided not to use the psychologist in the trial, so I don’t know what the point of that was.
The trial went on for weeks and was insanely stressful. I read discovery from some of my friends, and what they said about me in e-mails and Gchats behind my back. By the time the jury had their verdict, so much had been argued that I didn’t know what to expect. [Marchuk lost under federal and New York state harassment law, but won under New York City’s human-rights law and was awarded $140,000. In a postdecision interview with the Above the Law blog, a juror explained that the jury didn’t believe Monteverde’s sexual advances were entirely unwelcome, that Marchuk’s private e-mails contained contradictory messages about how she felt about the law firm, and that the firm had dutifully recorded what Marchuk told the female partner about Monteverde’s actions.]
The decision was disappointing but well within the range of anything that could have happened. You just don’t know. It’s just a bunch of strangers who get to judge whether or not you deserved it.
In a statement, Faruqi & Faruqi founding partner Lubna Faruqi says the law firm “takes the safety and well-being of our team members very seriously. We have policies and procedures regarding employment issues, including but not limited to, harassment and discrimination in the workplace. We considered Ms. Marchuk’s complaint to be without merit and vigorously defended ourselves in New York federal court.” Monteverde didn’t respond to a request for comment.


4. Anonymous, 41
Los Angeles

I started at DreamWorks around the winter holidays, so there were a lot of parties. That’s where I met him. He’d stop by my office, send me e-mails asking if I wanted to have lunch. One night he invited me to sushi for dinner. He said it would be a big group of co-workers. When I got to the restaurant, though, there was nobody else there. I ate dinner to be polite, but then I went home, because it was weird.
He started e-mailing me multiple messages a day. He sent me flowers. He’d say things like, “A friend of mine is a pilot and could fly us to Catalina Island for the weekend,” or “Do you want to go on a hot air balloon ride in the desert?” It was never, “Hey, let’s get coffee.” I turned him down, but he would just keep asking. And asking. And asking.
I stopped being polite and started flat out telling him no. That made him escalate. I eventually told my supervisor and was like, “Am I overreacting? Is this guy crossing the line?” I wasn’t sure. My supervisor said, “Absolutely he is. He should not be sending you flowers and asking you out when you tell him not to.” He said he’d talk to him. That was it. Everything stopped.
I learned later from my supervisor that they’d had other issues with him. Two other women complained about him after I did. I know they take this stuff very seriously there, and I’ve always felt very safe. But he still works at the studio. He’s had promotions.
DreamWorks declined to comment.


5. Anonymous, 32
San Diego

The first firm I worked for after law school, I was a junior associate. The head of paralegal was a guy who was about 20 years older than me. Because I’m an attorney, I was above him. He took great issue with this. He’d say things to me like, “Why are you always such a b----?” “Why are you a hard ass?” It was offensive and all, but it was just talk. I just thought he had something in his craw about a woman of color being his superior.
One day he came into my office, closed the door, and grabbed me. It was so sudden I was like, “What is going on?” He got me in this bear hug. He’s a much bigger guy than me, and I couldn’t move. He started shoving his hands up my shirt. I told him to stop it right now, or I’ll scream. The walls were thin, and I knew all I had to do was make noise, and someone could come in. He stopped.
I didn’t say anything to anyone about it. The owner of the firm wasn’t very good at dealing with conflict. If I had reported it, I’m pretty sure I would have gotten fired. They’d come up with an excuse. This was in 2010 or so, and legal jobs were really scarce. Instead, I just made sure other people were always around. Pretty soon after that, we moved to another office, and I shared office space with someone, so I was rarely alone. Even so, I still felt on edge. It’s a hard feeling to describe, because once it’s there, it’s always present. It was a harsh transition into the real world. It goes against everything I believe, but honestly the best way to deal with that is to just blow it off.


6. Magdalena Zylinska, 45
Elmwood Park, Ill.
In one of the houses I used to clean, the man was always taking his clothes off. He expected us to clean while he was working naked. Sometimes he would ask if you wanted to touch him. I didn’t know whether to run or stay and work or what. I had a mortgage. I had a kid. I needed the money. At the time I was undocumented. So I stayed, but I made sure that when I cleaned his house, there was always someone with me. I’d tell them, “If I scream, you just run and call the police.” When I left [his house], I tried to think about something else, not about the problems. But the first couple of years, it was really, really bad. You’d be working, and he’s nowhere around, and you go to the basement to do laundry, and he’s there on the treadmill, naked.
After three years or so, I just told him, you either look for somebody else or I’m going to call the police. He stopped. I guess he kind of respected me for saying something. I still clean for him, and sometimes he asks, “Can I get naked?” I’m like, “No.”
To protect Zylinska, who still works for the client, we didn’t contact the homeowner for verification.


7. Julia, 28
San Francisco

I had recently switched teams at Google and had received a new manager as a result. I was in my early 20s and was the most junior member on our team. I was also the only woman.
When I was still new to the role, we had a week of team-bonding events planned. This was the first time I’d spent extended time with my manager. He made a number of highly inappropriate comments to me in professional and after-work events: comparing women from different Asian countries, telling me that every guy goes through an Asian fetish, asking me to sit on his lap (I didn’t), telling me about his sex life during a one-on-one meeting, and asking me to touch the flesh of his palm as a way of describing why he had developed a strong sex drive at an early age. I responded with nervous laughter and by changing the topic. In retrospect, I still feel shame and regret for not standing up for myself in the moment. Did my nervous laughter egg him on or give him implicit consent to keep going? Why didn’t I tell him to his face, immediately, that this was misogynist, racist, and unprofessional? He was my direct superior.
At work, I couldn’t focus. I lost my motivation. I was enraged at him for making these comments and angry at myself for not being stronger. I struggled with whether or not I should report my manager to HR, or if I should keep my head down and let it go. I was scared that I was blowing things out of proportion. He was well-respected on the team, and I was concerned about what might happen to our team if he was disciplined or even fired. What would happen if his wife found out, and I ruined their marriage? I couldn’t make sense of why I continued to feel such empathy amidst my anger. It took me two to three weeks, but ultimately I decided to report his behavior to HR.
HR set up an interview with me so I could recount what happened. They asked for the names of people who might have witnessed the events, as well as specific times and locations. I cried. It was humiliation all over again. From there, they worked on corroborating my story with the witnesses I provided and also talked to my manager to get his side of the story. Afterward, they provided me with a summary of their findings, a vague statement that disciplinary action was taken and that it should never happen again, and assurances that Google had a no-retaliation policy in effect, so I should be protected in my own career. They also checked in to see how I was feeling after everything.
I don’t know the specifics of how Google reprimanded him, but I know that he was given additional sexual-harassment training. He apologized to me for his actions and promised not to do them again. He remained my manager for another year but was very careful to only act professionally. He’s still at Google today.
On the whole, I felt like Google and the HR department were on my side. They took my concerns seriously. But it took a long time to rebuild my self-confidence. Later when I was promoted, I wondered if I deserved the promotion or if it was given to me out of guilt.
Google declined to comment. We reached out to the manager for comment but didn’t receive a response.


8. Anonymous, 34
Missoula, Mont.

For two years starting in 2002, I worked a summer job at a horse farm. I was doing things like setting up jumps [and] putting holes in the ground for fence posts. I worked with farm laborers who were all illegal. They were an all-male crew. Hispanic. The guy who hired me, who paid me—in cash, by the way—was this older, 50-year-old guy named H. He is also sort of related to me: H. is married to my dad’s first wife.
One of the first incidents I remember was when we were washing off fencing for the steeplechase course. I was wearing Carhartt pants and a white T-shirt. H. came around to check on what we were doing. He made this comment: “I should require you to wear white shirts and always be wet while you’re working.”
Every time I ran into him after that, there’d be a little comment about the size of my breasts or how he needed to hug me, because it’d make his day better. As he’d hug me, he’d say, “I love feeling you press up against me.” It’s so gross to talk about it even now.
Sometimes he said this stuff in front of other people, but most of the time it was the illegal workers—who were great, by the way, always respectful. I think if they hadn’t been illegal, they probably would’ve said something. But around certain people he’d act normal. I used to like to build fences with this one man in his 50s, because when I was with him, H. wouldn’t say anything when he came by. I don’t know if it was because he was older, or English-speaking, or what. My primary way of dealing with the situation was to avoid him. He’s out of shape and smokes a lot, and I knew if I was building a fence in a field somewhere, I was safer because he wouldn’t bother to go out there.
I worked there the next summer, too. I know you’re going to ask why, but I really loved that job. I love working outside. It’s hard as a woman to get someone to hire you to do manual labor. I applied at a few other stables, but they didn’t look twice at me. Also, part of me was like, maybe I’m being too sensitive. Now it’s so clear to me that’s not at all the case, but at the time I thought, well, maybe the problem was me.
I didn’t even think about reporting him. It just wasn’t an option. He’s probably not even going to remember a lot of the instances that caused me so much stress, because to him it was another day at work.


9. Cynthia Brzak, 64
Geneva

I started working at the United Nations in 1979. In December 2003, I was in a meeting with six men, including Ruud Lubbers, the UN’s high commissioner for refugees, who used to be prime minister of the Netherlands. When I got up to leave, two men on my side of the table stepped back to let me pass in front of them, but Mr. Lubbers grabbed me from behind, pulled me against him, and shoved his groin into me. I was in shock. When I got out of the room and by the elevators, the director of human resources said, “Oh, Cynthia, I saw what the high commissioner tried to do!”
At a follow-up meeting to what we’d been talking about, I was waiting for the elevators to go up to the office, and the director of human resources comes up to me laughing and says, “Cynthia, what are you going to do if Mr. Lubbers tries it again?” He makes like to grab me again, and I’m ducking out of his way. I said, “Why didn’t you protect me ... or at least say something? You’re the director of human resources!” As the elevator doors closed, he replied, “So?”
For two whole months I didn’t do anything. I never told my best friends, my family, nobody. You have to realize, I’d been there 24 years. We have code of conduct training, we played the game, mouthing the politically correct stuff. But I knew what the culture was really like.
Six-thousand staff members chose me to speak with management about personnel matters. [Brzak was staff council representative.] If I didn’t say “Enough!” who would? So a few months later, I reported it. An internal investigation verified everything and recommended Mr. Lubbers be reprimanded. But Kofi Annan, who was secretary-general at the time, decided not to do anything. I wasn’t allowed to see the report; it was mailed to me anonymously six months later. In 2006, I sued. But UN employees have diplomatic immunity. I took my case to U.S. District Court in New York, which upheld the immunity. I appealed. In 2010 we petitioned the U.S. Supreme Court to decide if the diplomatic immunity was even constitutional. They declined to hear the case. So that was it.
When I sued, it made the news, and all of a sudden then Lubbers gets asked to leave.
I worked at the UN until November 2010, when I accepted an agreed-upon separation package. I’ve had a hard time finding a new job. Had I known back in 2004 that my weird last name would be so Google-able that when even my children apply for jobs, they’d be asked, “What happened to your mother?” I don’t know if I would have done it.
Contacted through his personal website, Lubbers didn’t respond to requests for comment.
—With Josh Eidelson

Source: https://www.bloomberg.com/features/2016-sexual-harassment-policy/#/nine-women-talk-about-harassment

11 December 2016

The Workplace : Why Can't We Stop Sexual Harassment at Work?

Why Can't We Stop Sexual Harassment at Work?

If you run a company in California, you have to take state-mandated anti-harassment training every two years.

This October, Matt MacInnis, founder of a digital distribution business called Inkling, clicked through two hours’ worth of slides about inappropriate touching and sexual comments in an online course produced by an HR services company. As he answered multiple-choice questions to prove he’d paid attention, a thought occurred to him: This is a farce. MacInnis couldn’t see how an online training course would keep “an a--hole from still being an a--hole,” as he puts it. “There is a laudable goal, but the way we address sexual harassment now, the whole system is flawed,” he says. “I mean, is there anti-murder training?”

The Equal Employment Opportunity Commission (EEOC), which by law must investigate all federal harassment claims before they can proceed in court, received 13,000 sexual-harassment complaints last year (16 percent of them from men), outpacing the number it received for racial, ethnic, or religious discrimination. “We by no means think that’s the extent of the harassment,” says Peggy Mastroianni, the organization’s legal counsel. She estimates that as many as 90 percent of people who experience sexually inappropriate behavior at work never take formal action. Many who do are contractually obligated to litigate through private arbitration, which the EEOC can’t track. But decades of surveys show that harassment remains prevalent: In a 1981 Harvard Business Review survey, 60 percent of women said they’d been “eyed up and down” by male co-workers; last year the EEOC reported that somewhere from 50 percent to 75 percent of women have experienced sexual comments or touches that made them feel uneasy at work.

For more than three decades, U.S. companies and institutions have addressed such behavior through corporate policies and awareness programs, although there’s little evidence they’re effective. Compliance training makes up a sizable portion of what market-research company IBISWorld estimates is a $4 billion HR software market. In California, which has the most robust training requirements of any state, companies spend hundreds of millions of dollars on courses every year. About 80 percent of companies offer some form of training, although only three states—Connecticut and Maine, in addition to California—require them to do so. (Thirteen more states order training for at least some government employees.) They use all sorts of courses, produced by dozens of companies, from the cut-and-dried to risible theatrical re-creations.

Skillsoft makes compliance videos covering everything from data privacy to environmental sustainability for about 7,000 companies; it leans heavily on hired actors who demonstrate legal definitions in generic corporate scenes. HR Learning Center advertises one of its courses with a picture of a man and a woman making out on top of a filing cabinet. Inspired eLearning, which MacInnis used at Inkling, starts one of its videos with the words “charges of sexual and other forms of harassment can land your company in court,” followed by a picture of a frightened gray-haired man on what appears to be a witness stand. Emtrain, which creates online courses and runs in-person events for companies such as Chevron, Netflix, and Nordstrom, urges employees to mentally color-code their comments—green is respectful, red is offensive—and to call out their co-workers with gentle warnings such as “that’s a little orange.”

Early versions of these programs first cropped up in the 1980s, but their use didn’t pick up until two U.S. Supreme Court decisions in 1998 clarified when companies can be held liable for harassment. In the cases, which considered what’s known as “hostile work environment” harassment (frequent sexualized comments or touches), as opposed to the “quid pro quo” variety (the classic “sleep with me or you’re fired”), the court decided that a company will be held liable when a boss harasses a subordinate unless it can prove that it takes steps to prevent and address such behavior.

Catchall policies that disavowed harassment quickly became the norm. Pick any major institution today, and you’ll find one: “We do not tolerate harassment or inappropriate conduct,” JPMorgan Chase’s official code of conduct reads. Apple is committed to “a workplace free of harassment.” In addition to the standard prohibitory language, Google urges its employees to “be excellent to each other.” Goldman Sachs says it does “not tolerate any form of discrimination prohibited by law.” Despite the recent outpouring of harassment complaints regarding former Fox News Chairman Roger Ailes, the policy at the network’s parent company, 21st Century Fox, says that “unwelcome sexual advances [or] … verbal or physical conduct of a sexual nature” aren’t allowed, and people should feel free to report any harassment they see or experience.

These policies often go hand in hand with the training courses,
which typically cover the legal definition of harassment and what kind of behavior can get people into trouble. Maine and Connecticut passed their laws requiring training in 1992, in direct response to the Supreme Court confirmation hearings for Clarence Thomas. California followed suit in 2004 after 16 women accused then-Governor Arnold Schwarzenegger of harassment. (“With your background, you probably ought to sign it,” Sarah Reyes, the state assemblywoman who introduced the bill, said about Schwarzenegger at the time.) But according to employment attorneys, HR managers, and the companies that design the courses, their goal isn’t to stop harassment—it’s to guard against lawsuits.

“You’re building a defense in the event of an incident, passing liability from the organization to the individual,”
says Eugene Van Biert, vice president for global compliance solutions at Skillsoft. His company offers different levels of training; he says most of its clients pick the basic online course that employees click through to learn the legal do’s and don’ts. “They want to generate a record so they can say they’ve done it, then they want to move on,” he says. Skillsoft’s most comprehensive program includes a way for people to report harassment they’ve experienced in the past, but Van Biert says fewer than 20 percent of his clients choose the service.

Despite its popularity, there’s little research on this kind of training. Last year the EEOC established a task force to investigate workplace harassment and concluded that “much of the training done over the last 30 years has not worked as a prevention tool.” The commission could find only three studies, the most recent of which is 15 years old, that evaluated training programs over time at companies. “These training companies are making buttloads of money off these courses, but what little information we have on them raises serious questions about their efficacy,” says Vicki Magley, an organizational psychology professor at the University of Connecticut who co-authored two of the studies. There’s other academic research, Magley says, but it usually deals with fictional programs designed by researchers rather than actual courses that companies might use. In her experience, compliance courses help employees understand the definition of sexual harassment, but don’t change people’s behavior. “I have absolutely no faith that any kind of an online course is going to do anything to stop harassment,” she says.

The companies that design the courses—and the HR departments that implement them—also have trouble measuring their impact. “I kind of don’t have any answers,” says Phyllis Hartman, an HR consultant who’s been working on anti-harassment training for 25 years. “You just sort of do it and hope it’ll be better.” Emtrain’s chief executive officer, Janine Yancey, says her company plans to publish a report demonstrating how its services decrease harassment complaints, but it hasn’t released any results yet. As a researcher, Magley once teamed up with a company to evaluate its anti-harassment training but had to discontinue her study after the company got nervous about legal liability should she find it didn’t work. “The attorneys from this company came in and said, ‘We are not finding out that information.’ They pulled out of the study because they didn’t want to know,” she says. “If we could ask companies, ‘Have you had fewer HR complaints after taking our training?’ ” says Felix Odigie, Inspired eLearning’s CEO, “and gather that kind of intel, it would be gold. But I don’t know what company would provide that information. I asked the head of my own HR department if they’d be comfortable with that, and she looked at me like I had two heads.”

Focusing on the legal limits of harassment can make these courses culturally tone-deaf. Last year an internal investigation by the University of California at Berkeley found that a renowned astronomy professor, Geoff Marcy, had for more than a decade repeatedly groped female students who worked in his lab. (Marcy referred Bloomberg Businessweek to his lawyer, who did not respond.) And yet the school’s online anti-harassment training course included a hypothetical scenario that was almost the opposite of what the university was dealing with. The course described a fictional female student who “is attracted to her dissertation advisor, Dr. Randy Risktaker, and for months has repeatedly asked him out on dates.” Instead of discouraging a relationship, Berkeley’s training course noted that legally, Randy Risktaker could date the student as long as he first stopped being her adviser. “I have to tell you, that is not a problem most of us encounter as professors,” says Michael Eisen, a biology professor at Berkeley who took the course.

Sindy Warren, an employment attorney whose firm, Warren and Associates, investigates workplace harassment, says the best courses go beyond the law. “If you draw lines around behavior that’s just illegal, you’re missing the broader point. Lots of things are not illegal, but they’re not respectful or appropriate,” she says. But she’s quick to point out that compliance training is better than no training at all. The EEOC’s task force doesn’t want to do away with it either; it recommends that companies supplement training with initiatives that emphasize broader topics such as civility and respect.

MacInnis says he tries to do that at Inkling. Because his company has only 150 employees, he often meets one-on-one with people and asks about their concerns. Not long ago, for instance, he had lunch with a recent college graduate, and they wound up talking about the gender wage gap most of the time because it was on her mind. “The idea is that more nuanced engagement will create the kind of environment where, if it’s necessary, people can bring it up,” he says. Even so, in the seven years since he founded his company, MacInnis has dealt with a few internal harassment cases. “I have friends who are CEOs who’ve dealt with way more gnarly stuff than I have,” he says. “I’d like to say I’m lucky, but usually there’s some sort of observable behavior that you can see before it rises to the level of something really serious.”

Source: https://www.bloomberg.com/features/2016-sexual-harassment-policy/#/

02 December 2016

Queensland Industrial Court Vice-President Dianne Linnane faces Workplace Bullying claim

Queensland Industrial Court vice-president Dianne Linnane.
A secret investigation has been ordered into allegations of workplace bullying against one of Queensland’s most senior industrial umpires.
The high-ranking official within a Queensland government agency pockets $400,000 a year.
Justice Department deputy ­director-general Simon Blackwood commissioned the almost unprecedented independent probe into Queensland Industrial Court vice-president Dianne Linnane after she allegedly bullied a fellow judicial officer.

Melbourne lawyer Barry Sherriff has been quietly conducting interviews for months,
after being asked to investigate whether Ms Linnane — who is paid an annual base salary of nearly $400,000 and has tenure until she is 70 — breached the state’s Work Health and Safety Act.

She is alleged to have bullied Industrial Court commissioner Minna Knight.

The judicial officers serve on the Industrial Court and Queensland Industrial Relations Commission, which are responsible for resolving workplace disputes. The Australian understands Ms ­Linnane denies the allegations being investigated by Mr Sherriff and is considering legal options.

The Australian
is not suggesting Ms Linnane engaged in the conduct, only that she is being investigated for it. She did not respond to questions from this paper put through the court’s registry yesterday.

The case is highly sensitive for the state, given judges’ right to ­immunity from prosecution and the separation of powers.

It is doubtful any action could be taken against Ms Linnane by the government even if the ­allegations were proven.

Under Queensland law, the only way to remove a judicial ­officer from their office is for the governor to order the removal after a vote of parliament for “mental or physical incapacity” or “misbehaviour”.

It is unlikely that bullying allegations against Ms Linnane would justify such an action, and Mr Sherriff is not conducting a general investigation into her fitness as a judicial officer. Under the Industrial Relations Act, judicial officers such as Ms Linnane are afforded ­immunities similar to Supreme Court judges for performing their duties.

The Linnane stoush spilt into the courtroom recently when ­Industrial Court president and Supreme Court judge Glenn Martin was forced to order Ms Lin­nane be removed from hearing an unrelated case in which Dr Blackwood would be a key witness.

The case involved public servant Alain D’Hotman De Villiers, who was sacked by Dr Blackwood from the Office of Industrial Relations. Lawyers for both the ­bureaucrat and the government asked Ms Linnane to recuse herself after she agreed to sign a ­notice ordering the production of documents.

The notice required the production of documents “showing Simon Blackwood’s involvement in responding to any complaint or complaints” about or involving Ms Linnane in the past five years, and all documents relating to the appointment of an investigator of any such complaints.

In a two-minute hearing in late October, Ms Linnane refused to hear arguments that she should recuse herself for apprehended bias. The government and Mr De Villiers’s lawyers appealed, and Justice Martin ruled on November 3 that she be recused because “the necessary ground for establishing apprehended bias has clearly been made out”.

When contacted by The Australian to give Ms Linnane a right of reply, her solicitor, Glen ­Cranny, said “it would not be ­appropriate to comment further at this point in time”.
Commissioner Knight and Dr Blackwood declined to comment.

Industrial Relations Minister Grace Grace said she was “aware” of the independent investigation but it was “the sole responsibility of the department”.

Aged in her mid-60s, Ms Linnane was appointed to both the Queensland Industrial Relations Commission and the Industrial Court by the Beattie Labor government in 1999 after a career as a barrister.

In 2010, Right to Information documents obtained by The Courier-Mail revealed a long-running stoush between Ms Linnane and then-commissioner Don Brown, in which she ordered him not to enter the commission’s tearoom, library and his own chambers.

Source
: http://www.theaustralian.com.au/national-affairs/industrial-relations/industrial-umpire-dianne-linnane-faces-workplace-bullying-claim/news-story/a81914f2f31ea23c96e6f58b88b13fcb 


Also: http://finance.nine.com.au/2016/11/15/10/04/queensland-official-investigated-over-workplace-bullying-claim

21 April 2011

Australia to criminalise Workplace Bullying: Workplace bullies may face jail time

Bullying

Workplace bullying. Picture: Nicki ConnollySource: Herald Sun

BULLIES in workplaces will face jail when the state introduces laws to criminalise bullying.

Commercial law firm Kelly & Co believes it is "only a matter of time" before legislation is introduced in South Australia to deem workplace bullying illegal.

Legislation introduced in the Victorian Parliament on April 5 means workers found guilty of bullying face up to 10 years in jail.

It followed the case of a 19-year-old Melbourne woman who committed suicide after being bullied by co-workers and her boss at a lunch bar.

The employer was fined $220,000 under occupational health and safety legislation, with four co-workers also each fined between $10,000 and $45,000.

Kelly & Co partner and workplace relations lawyer Clare Raimondo said that workplace bullies were on "borrowed time".

"There's a groundswell of support to stamp out workplace bullying in SA," Ms Raimondo said.

A spokesman for Industrial Relations minister Pat Conlon said the Government would follow the progress of the Victorian legislation "with interest".

He said it already had introduced a Bill to Parliament in which the maximum penalty for an offence such as proven recklessness included five years imprisonment.

source

06 April 2011

LEGAL - Australia's Victorian State Parliament to Criminalise Workplace Bullying

Workplace bullies in Victoria will face up to 10 years in jail under changes to stalking laws to be introduced to the State Parliament.

Transcript from ABC TV segment - Victoria to criminalise workplace bullying

Australian Broadcasting Corporation

Broadcast: 05/04/2011

Reporter: Hamish Fitzsimmons


ALI MOORE: Workplace bullies in Victoria will face up to 10 years in jail under changes to stalking laws.

The criminalisation of bullying was prompted by the death of 19-year-old Brodie Panlock in 2009. Brodie took her life after being relentlessly bullied at the cafe in which she worked.

Both employers and unions have welcomed the laws but say there needs to be education about what actually constitutes bullying.

From Melbourne, Hamish Fitzsimmons reports.

HAMISH FITZSIMMONS: It was a case which appalled the nation when it came to light.

In 2005 and 2006 Brodie Panlock was physically and verbally abused by three of her coworkers at this cafe.

They even offered her ratsack when they found out she'd attempted suicide, and in the end, she couldn't take the torment any longer.

RAE PANLOCK, MOTHER: What happened to Brodie that was really a very toxic environment that she worked in and it was assault and it was very serious and it can't be tolerated and it's not going to be anymore.

HAMISH FITZSIMMONS: As a result of the death of Brodie Panlock the Victorian State Government has now introduced some of the toughest anti-bullying laws in the country.

They'll apply to any online, or physical harassment, that harms an individual.

ROBERT CLARK, VICTORIA'S ATTORNEY GENERAL: This legislation is intended to send a very clear message that serious bullying is a serious crime that carries a serious jail term.

HAMISH FITZSIMMONS: Those who bullied or aided bullying Brodie Panlock - Nicholas Smallwood, Rhys MacAlpine, Gabriel Toomey and cafe owner Marc da Cruz - were fined over $300,000 under occupational health and safety laws.

Her parents call it a slap on the wrist and say the new laws provide a better deterrent.

DAMIAN PANLOCK, FATHER: If you do it you'll go to jail, if you push it all the way and that's what they did to her, they pushed her.

HAMISH FITZSIMMONS: The former chief justice of the family court Alastair Nicholson has long campaigned against bullying. He says the laws are encouraging, but fraught with legal difficulties.

ALASTAIR NICHOLSON, NATIONAL CENTRE AGAINST BULLYING: It covers a very wide range of subjects, and the normally accepted version of bullying, is a repeated act of harass and cause harm. You then have to ask the question, is it deliberate? And what does deliberate mean?

HAMISH FITZSIMMONS: Justice Nicholson says preventing bullying it should start in schools.

ALASTAIR NICHOLSON: If you're going to affect this sort of behaviour, you've got to do it early. If you're going to eliminate bullying or make bullying unacceptable as a form of conduct in the schools, it's going to flow over into later life.

HAMISH FITZSIMMONS: And employer groups have cautiously welcomed the laws.

CHRIS JAMES, VICTORIAN EMPLOYER'S CHAMBER OF COMMERCE AND INDUSTRY: The Brodie Panlock case was a great tragedy, it was very much at the extreme end of the workplace bullying spectrum it certainly raised consciousness of this issue, it made a lot of employers and employees sit up and take notice of the issue.

HAMISH FITZSIMMONS: Unions say bosses need to take a stand against bullying.

GED KEARNEY, ACTU: We need to see very strong sanctions against employers as well for allowing bullying behaviour in the workplace. We want to see employers make the workplace safe for employees to blow the whistle on that behaviour.

HAMISH FITZSIMMONS: The Panlock family knows no laws can help their daughter but they do hope other families now won't have to share their grief.

RAE PANLOCK, MOTHER: Nothing's ever going to bring Brodie back but it is nice to know that something positive for people to remember Brodie for and hopefully she'll make it a lot easier for people who have those same problems.

HAMISH FITZSIMMONS: Hamish Fitzsimmons, Lateline.

source

01 February 2011

TURKEY - Workplace Bullying Lawsuits Expected To Skyrocket

The passing of a law offering expanded protection against workplace harassment is expected to create an increase in the already growing number of bullying-related lawsuits in Turkey.

For the first time, employers are obligated to protect all workers from psychological abuse under the revised Article 417 of the Debts Law that Parliament passed last week.

Previously, the law focused specifically on protecting both female and male workers from sexual abuse in the workplace.

Lawsuits related to workplace bullying, also known as “mobbing,” have already increased in Turkey due to the growing level of societal awareness on the topic. With the new law, however, the number of legal cases is expected to skyrocket.

Workplace bullying is most frequently seen in the finance, education, health and communications sectors, as well as in the military, according to Çağlar Çabuk, the founder of the Workplace Bullying Training and Support Center. She said the entire private sector has been waiting for such a law to be instituted, though further measures are still necessary.

The biggest problem in bullying-related lawsuits is proving that systematic harassment took place, Çabuk said. “There are witnesses, but nobody wants to take the stand.”

She suggested the system implemented in Germany as a solution to this issue. “In Germany, a witness [to workplace harassment] cannot be fired from work for a year,” she said. “Don’t you have the urge to help someone who is being beaten up in the street? It is the same thing. Someone is suffering before you, but you do nothing.”

If companies want to fight against workplace bullying, they should set up ethics boards, Çabuk said.

“Even small- and medium-size enterprises, which have less than 250 workers, should set up ethics boards,” she said. “In a company, we can defend our rights by sticking to an ethics law. That will be our guide. We should include mobbing in ethics, too.”

Çabuk additionally called for the disciplines of law, psychology, psychiatry, criminology, human-resources management and business science to be applied to solving the problem of workplace bullying.

Women affected more

Sixty percent of the 135 people who have sought the support of Çabuk’s Workplace Bullying Training and Support Center over the past year are women. According to psychiatrist Derya Deniz, women are more open to support and have an easier time expressing their feelings. “Men hide it; they don’t want others to say, ‘He couldn’t cope,’” she said.

The most frequent problems involved in mobbing cases examined by the center were lambasting, belittling and gossiping about the victim, as well as a general disapproval of the individual’s work. Some victims receiving support from the center decided to take their cases to court, while others were satisfied with receiving psychological support or having their stories listened to. In addition, some cases that initially seemed to be incidents of workplace bullying were ultimately determined not to be so, while some people who explained how they had been treated eventually even turned out to be the bullies themselves.

The aim of filing lawsuits is to discourage perpetrators, according to lawyer Metin İriz, who has given legal support in bullying cases to some 20 people. Before workplace bullying was defined under the law, such cases were generally filed as lawsuits for damage, libel suits and harassment cases.

One of his İriz’s clients is a vocational high school teacher in Istanbul identified only as F.İ. who has filed a lawsuit alleging cruelty by the headmaster and deputy headmasters of the school. The Bakırköy High Criminal Court accepted the indictment two weeks ago, something that could set an example for future cases. The first trial is scheduled for March.

F.İ. claims that because she is a widow, neither the headmaster nor the deputies wanted her at the school. She said they spread gossip about her with the help of other teachers and did everything they could to keep her away from the school. During the process, F.İ. had two heart attacks. When she came to İriz for legal help, the center immediately obtained a report from the psychiatry department at Istanbul University’s School of Medicine indicating that she was suffering from “major depression” and “post-traumatic stress disorder.”

Following this, İriz consulted with a criminal jurist. If F.İ. wins her case, he said, the accused could be punished with eight to 15 years in prison on charges of cruelty toward a member of the public.

More protection to come

Under the new law passed by Parliament, psychological abuse in the workplace is described as including verbal insults, belittling, leaving a person alone on purpose, excluding an employee from company activities and assigning a worker either too little or too much work. The real purpose of any of these systematic acts of bullying and intimidation is to wear a worker down until he or she quits the job. Such behavior, however, is different than job-related tension, stress or momentary outbursts.

In addition, a draft law on “The Board for Equality and Fighting against Discrimination” that gives a detailed description of harassment is pending at the Prime Ministry. If passed, it is expected to serve as a good reference to support jurists in bullying cases.

Workplace bullying is also currently being discussed in a sub-commission of the Parliamentary Commission on Equal Opportunities for Women and Men. The commission, which has consulted expert views, is expected to release a report in late February.

source

14 October 2009

Northern Ireland - Call for new anti-bullying laws

worried woman
Unison wants more effective anti-bully legislation

Bullies are making life a misery for a third of workers in Northern Ireland, a survey by the union Unison suggests.

A union spokesman said the survey figures had prompted them to launch a campaign to tackle the "lack of legislation" to deal with the problem.

He said 34% of workers were currently suffering in silence and 73% of these had been bullied before.

The union wants the government to revise current legislation to include an anti-bullying policy.

'Devastating'

Unison General Secretary Dave Prentis said figures showed "that bullying and harassment of workers is spiralling out of control".

"Many people do not realise that a drip feed of bullying behaviour can be as devastating as a major incident," he said.

"Serious mental and physical illness is a common result for those being bullied and this can have a damaging effect on these workers for the rest of their lives."

Mr Prentis said the research showed that bullying was accepted in many organisations, "an attitude which needs to be changed now".

"The recession has surely added to this problem and the cost to employers, to cover absence and replace trained staff, makes it clear that tackling bullying makes economic sense," he said.

source

08 June 2009

HR Enemy within - HR is not your friend; Employers fail victims of harassment and bullying

http://www.abc.net.au/unleashed/images/bully_woman_400.jpg

The targets of workplace bullies are being let down by employers who mount internal investigations that often make the problem worse.


That’s the view of Dr Anne Wyatt and Dr Carlo Caponecchia, from the School of Risk and Safety Sciences at the University of NSW.

“In our experience, bullying issues are poorly understood by managers and so internal investigations are often badly handled, confidentiality is not always maintained and they drag on for too long,” Dr Caponecchia said.

They said allegations of bullying were usually investigated by human resources staff who soon became the “meat in the sandwich” with responsibilities to both the employer and employees. In many cases, the focus is on minimising legal risk to the organisation rather than changing the workplace culture to stamp out bullying.

“Human resources have a clear conflict of interest,” said Dr Caponecchia.

“HR has dual responsibilities to the employer and employee, and at best could be seen as the meat in the sandwich - particularly in cases where the perpetrator of the bullying behaviour is a senior member of staff.

“It is not the fault of HR staff but a consequence of the position that they are in.”

It was vital employers appoint third party specialists to investigate bullying allegations.

Dr Wyatt said employers also needed to view the safety risk posed by bullying as seriously as they do the dangers of faulty equipment. Health issues associated with bullying include anxiety, depression and post traumatic stress disorder.

“We ask workers to report a sharp edge on a door or a missing grate or a broken step, but we haven’t endorsed reporting on things that might impact on mental health,” Dr Wyatt said.

“It is okay to say there is a rung missing from a ladder but it is not okay to say ‘I can’t handle my boss’.”

The academics are impatient with populist views that bullying incidents are nothing more than personality clashes or the work of a rogue “office psycho” and say organisations, not individuals, are responsible.

“People say, ‘if you can’t handle the heat, get out of the kitchen’. No one is yet saying that the kitchen shouldn’t be so hot,” Dr Wyatt said.

Dr Wyatt and Dr Caponecchia are also co-founders of the founders the website www.beyondbullying.com.au that provides resources to stop bullying.

The academics say part of the problem is that bullying is poorly defined and inadequately covered by existing legislation. At the moment bullying is covered by anti discrimination legislation and some occupational health and safety laws.

But Dr Caponecchia said bullying and discrimination were not the same thing, and under OH&S only South Australia specifically used the word “bullying” and explained what it was.

The Council of Australian Governments is currently working on “harmonising” occupational health and safety laws by 2011 to create national standards. Dr Wyatt and Dr Caponecchia want bullying to be given more comprehensive coverage under the revised national laws.

The President of the Australian Human Resources Institute, Peter Wilson, agreed bullying needed to be covered in the new national laws and that employers should use external investigators.

“I don’t think there is a conflict of interest (for HR staff) but you do need very well trained (HR) people in the job and they may need help from an external group,” Mr Wilson said. “Certainly (HR) are in a stronger position if you have a report in your hands.”

According to Beyond Bullying, workplace bullying is defined as repeated unreasonable behaviour where some power imbalance exists. This can include colleagues on the same level but where one has longer tenure or some other perceived power.

Bullying includes name calling, public humiliation, isolating or excluding a co-worker, a manager assigning meaningless or menial tasks, ideas and credit stealing and spreading rumours.
source

23 October 2008

PAPER - "What about the worker?!"


What about the worker?!

The move toward establishing a system of rights for employees.


Joellen Riley

Professor, Law Faculty
University of New South Wales

JCA Colloquium 2008

Sunday 12 October 2008
Surfers Paradise, Queensland


Abstract

This paper will consider whether a system based on private contracting by individuals has the capacity to develop a right to fair treatment at work; the extent to which common law principles are able to contribute to that development; some of the inadequacies of enforcement under the common law; and the need for additional support from other non-legal forms of ‘soft’ regulation. In particular, the paper will conclude with some observations on a current project of the Australian Institute of Employment Rights to develop a system of accreditation for employers who comply with a proposed Charter of Employment Rights. My subject is the establishment of a new system of rights for employees, or more accurately still, the establishment of a new approach to framing and recognising workers’ rights.

A new approach to workers’ rights

When I first accepted the invitation to address this Colloquium on the topic, ‘What about the worker? The move toward establishing a system of rights for employees’, I should probably have proposed a modification to my headline. After all, it would not be true to say that workers have enjoyed no rights in Australia to date. Many on the far right would probably complain that at times workers have enjoyed too many rights, to the detriment of Australia’s fulfilment of optimum economic advancement. My subject is the establishment of a new system of rights for employees, or more accurately still, the establishment of a new approach to framing and recognising workers’ rights.

Traditionally, the Australian industrial relations system has focussed on the establishment of workers’ rights through collective means – generally by tribunals making industry-wide awards to settle claims brought by trade unions. Today, however, union membership is in decline, and a new approach to industrial relations is in the ascendancy. In the universities, ‘industrial relations’ departments are being re-badged as ‘organisational management’ schools. The new social science of Human Resources Management (HRM) is displacing ‘IR’. HRM de-emphasises industrial relations as the terrain for the negotiation of the inherently conflicting interests of capital and labour, and asserts instead a ‘unitarist’ conception of the management of work relations as a cooperative endeavour.[1] And HRM’s preferred regulatory tool is private ordering, through contract.
This paper will consider whether a system based on private contracting by individuals has the capacity to develop a right to fair treatment at work; the extent to which common law principles are able to contribute to that development; some of the inadequacies of enforcement under the common law; and the need for additional support from other non-legal forms of ‘soft’ regulation. In particular, the paper will conclude with some observations on a current project of the Australian Institute of Employment Rights to develop a system of accreditation for employers who comply with a proposed Charter of Employment Rights.[2]


Political background

At around this time last year,[3] we were in the last weeks of a federal election campaign in which the Australian Council of Trade Unions (ACTU) ran series of media advertisements under the slogan, ‘Your Rights as Work’. The ACTU campaign attacked the Howard government’s WorkChoices laws,[4] and it certainly appears that attack was effective. According to Roy Morgan polls conducted ahead of the election, the WorkChoices laws were the most significant factor in voters’ support of a change of government.[5]

WorkChoices brought radical change to Australia’s industrial relations system in a number of respects, many of which are outside my particular brief here.[6] The aspect of interest to me is the ideological agenda clearly driving many of the WorkChoices reforms. WorkChoices demonstrated a commitment to an individualistic, contract-based model for establishing employees’ rights. In this respect, WorkChoices’ rhetoric adopted the ascendant HRM approach to workplace relations, and the legislation followed a globally-recognised trend, called (in many respects inappropriately[7]) ‘deregulation’.
Deregulation is the label given to the ‘widespread displacement of collectively-based regulatory strategies in favour of individual mechanisms of worker and employer redress’.[8] It is tempting to view this agenda cynically, as driven entirely by the power of ‘Global Capital’ seeking to improve the share of productivity gains going to profits at the expense of the share for Labour’s wages. And indeed, National Accounts data released on 3 September 2008, showed the ‘profits share’ of the Australian economy reached ‘a record high of 27.8 per cent in trend terms, the greatest share going to profits since the ABS began collecting the data in the September quarter of 1959’ while at the same time the wages share ‘fell to 52.7 per cent’, the lowest level since 1965.[9] Nevertheless, there is also a view that some of the pressure comes from an emergent individualism among the citizens of western democracies. Hepple and Morris have identified a rising ‘rights-based’ individualism as the cause of considerable pressure on western industrial relations systems, as workers demand enforcement of these rights.[10] So it is perhaps not surprising that the ‘Your Rights at Work’ campaign resonated with the electorate – even those who were not affiliated with trade unions.
A year on, those of us with a particular interest in industrial relations law and policy are eagerly awaiting the tabling of new laws which promise more changes to Australia’s industrial relations system.[11] Indications from the new government’s press statements suggest that the new laws will not simply reinstate the old industrial relations model. It is already clear that some of the new ‘Forward with Fairness’ measures will accommodate options for individual bargaining of working conditions, notwithstanding the abolition of Australian Workplace Agreements (AWAs) by the Workplace Relations Amendment (Transition to Forward with Fairness) Act 2008 (Cth).[12] For example, the Award Modernisation Decision[13] sets out a ‘model award flexibility clause’ which contemplates individual agreements. An individual employee may agree with an employer to vary the application of an otherwise binding modern federal award, so long as certain protections of both a procedural and substantive nature are observed. Procedurally, the agreement must be in writing, and must be ‘genuinely made’, without coercion or duress. Substantively, the agreement may not ‘disadvantage the individual employee in relation to the individual employee’s term and conditions of employment’.[14]
There is also a suggestion in the Forward with Fairness Policy Implementation Plan[15] that the new rules will allow an exemption from award coverage for employees on incomes over $100,000, on the assumption that these ‘high income earners’ should be liberated to make their own deals about working hours and other employment conditions. Clearly, the proposed new laws anticipate a role for private contracting in the regulation of working conditions, and many applaud this approach, as a means of ensuring that individuals’ special needs can be met in their working arrangements.


Private ordering and public regulation

This brings us to an essential question: can a system of workplace regulation based on private contracting deliver effective recognition and enforcement of the kinds of rights that workers are now asserting? Labour law orthodoxy would probably answer a resounding ‘no’. Shae McCrystal has undertaken some informal surveying of young Australian law students about what rights they believe they enjoy under the common law (absent any special statutory rules) when they accept employment:
‘Students are generally surprised to find that none of the controls that they assumed they would find around hours, wage rates, location of work, workloads . . . exist at common law. Instead, the principle of managerial prerogative and the right to terminate upon giving notice accords to employers an extremely high degree of control over their employees, with few if any restrictions around how they exercise that control.’[16]

This is all entirely true. Minimum rates of pay, controls on working hours, protection of job security – all these and many more benefits[17] that employees customarily enjoy in Australia flow from their entitlement to the benefits of legislated standards and arbitrated industrial awards. There will always be a need for public regulation to maintain a safety net of basic working conditions, because there will always be a large class of workers who do not enjoy sufficient bargaining power to secure decent conditions for themselves in a completely unregulated labour market. [18]
Likewise, there is ample evidence that collective bargaining generally produces better outcomes for workers than individual bargaining.[19] So statutory support for the enforcement of trade union-negotiated collective bargains[20] has been, and will continue to be, vital to the protection of those workplace rights taken for granted by many in the community. Indeed, the rights to freedom of association and collective bargaining which are recognised under International Labour Organisation Conventions C87 Freedom of Association and Protection of the Right to Organise 1948 and C154 Collective Bargaining Convention 1981, are fundamentally important in the maintenance of labour standards. Any system of workplace rights must necessarily recognise those collective rights, if it is to claim that it produces just outcomes.[21]
This is all by way of an important disclaimer from the discussion that now follows about the potential for the development of principles that recognise rights at work under the common law. My work in Employee Protection at Common Law[22] has often been criticised for failing to make this disclaimer sufficiently robustly. So I repeat it again here: there will always be a need for statutory intervention in workplace regulation.[23] Nevertheless, it seems equally clear that statutory protections will be limited to a very basic safety net of wages and conditions. Any claim to benefits above that safety net must now generally be pursued by negotiation and enforcement of workplace bargains. Increasingly, those bargains are individual contracts.
If individual agreement-making is to be encouraged as a principal tool for establishing workplace rights, those individual agreements will sometimes require enforcement. We have generally looked to the principles of the common law of contract when it comes to upholding private bargains, although in some areas, those rules and principles have been modified or complemented by statute. To what extent does the common law presently recognise any ‘rights at work’? And, just as important, how effective is common law enforcement of any such rights?


‘Fair dealing’ and employment contracts

Some of the television advertisements in the ACTU’s pre-election campaign focused on WorkChoices’ withdrawal of statutory unfair dismissal protection for many workers.[24] These advertisements appealed to a community expectation that people should enjoy a right to a certain level of job security: people ought not be subjected to capricious and arbitrary treatment at work, and ought not to be sacked unceremoniously without a valid reason. This ‘right’ has certainly been claimed in a number of termination of employment cases brought under the common law in recent times. These cases allow us some insight into whether the common law is evolving principles which regard a right to fair dealing at work.

A claim to fair dealing is generally framed in terms of the employer’s obligation not to act in a way calculated to destroy the relationship of mutual trust and confidence between the employer and employee, although in the United Kingdom it has been expressed as a duty of ‘fair dealing’ for some time now.[25] In the United Kingdom, the ‘rapid evolution’ of this principle has been the subject of ‘very extensive and significant case law development’. [26] Even there, however, ‘[t]he nature, content and scope of this principle are not fully defined; indeed, in some respects they are keenly controversial.’[27]
This is a huge topic, and could well be the subject of a complete book. For the purposes of this paper, I would make just a few brief observations on Australian developments.

1. There is a duty of mutual trust and confidence, or good faith and fair dealing in employment relationships.

Firstly, notwithstanding frequent assertions that this duty is not established under Australian law and has yet to be affirmed by an appellate court,[28] it is clear that the courts in many jurisdictions are assuming the existence of duty. Most recently it has been applied in the Supreme Court of South Australia in McDonald v State of South Australia,[29] and by the Supreme Court of New South Wales in Downe v Sydney West Area Health Service (No 2).[30] The New South Wales Supreme Court was prepared to concede its existence in Russell v Trustees of the Roman Catholic Church for the Archdiocese of Sydney.[31] The duty was clearly assumed by the High Court of Australia in Koehler v Cerebos (Australia) Ltd,[32] in the statement (at paragraph [24] of the judgment:

‘it is only when the contractual position between the parties (including the implied duty of trust and confidence between them) "is explored fully along with the relevant statutory framework" that it would be possible to give appropriate content to the duty of reasonable care . . .’ [my emphasis].

In my view, it is no longer useful to debate the existence of a duty not to destroy mutual trust and confidence. What requires attention now is its scope. What kind of conduct does observance of the duty require on the part of the employer? In what circumstances will the duty be breached? Case law is now beginning to develop particular examples and instances of the duty and its breach, however in Australia – as in the United Kingdom – this is still contested terrain.

2. This duty alone does not restrict the freedom of an employer to terminate the employment contract with proper notice.

The second observation flows from the question concerning the scope of the duty. Clearly, the duty of mutual trust and confidence or fair dealing does not require that an employer engage the worker perpetually. Under the common law, an employer is still entitled to terminate an employment contract by giving the required period of notice under the employment contract, and is not obliged to offer any particular kind of reason for the decision to terminate. Those cases which have found that the employer is only entitled to terminate the contract for cause are cases where the employment contract included an obligation not to dismiss without reasons. In Balsdon v Murray Irrigation Ltd,[33] for example, Ashford J in the District Court of New South Wales held that Mr Balsdon’s dismissal was in breach of the employer’s obligation not to dismiss on ‘harsh, unjust and unreasonable’ grounds. This obligation had been incorporated as a term of the employment contract from an enterprise bargain. This finding was confirmed on appeal by Bryson JA (with whom Handley and Ipp JA agreed).[34] Sometimes, an obligation not to dismiss without conducting a proper enquiry and establishing a good reason will be incorporated into the employment contract from a human resources policy.[35] It is still the case, however, that absent such a contractual term, employers enjoy a common law right to terminate employment contracts for any reason or no reason at all, so long as they observe the terms of those contracts.

3. The good faith obligation assists in the construction of the terms of an employment contract.


A third point flows from this, and that is that in many cases the most important questions to be resolved in a case relate to construction of the contract. If the employer is obliged to give proper notice in order to terminate, then a fundamental issue to be resolved will be the period of notice required. This, I believe, is where the mutual trust or fair dealing obligation is doing some important work, albeit invisibly.
The full federal court decision in Walker v Citigroup Global Markets Australia Pty Limited[36] is a good illustration of this point. In that case, the court was faced with some conflicting evidence as to the terms of the employment contract. On the one hand there was correspondence which indicated that the parties expected the engagement to last for at least a year: there was a guaranteed bonus for the first year, and a commitment to promote the employee, or at least confer a more illustrious title on him, after the end of the first year of engagement. On the other hand, there was a set of standard term ‘conditions of employment’ attached to his ultimate letter of offer which stipulated that the engagement could be terminated with one month’s notice.
At first instance, it was held that the standard term conditions prevailed. The other promises about longer term employment were held to be representations only. As misleading and deceptive representations, they were held to sound in a claim for compensation for breach of section 52 of the Trade Practices Act 1974 (Cth). On appeal, however, the full court held that the commitments evidenced in the correspondence between the parties during negotiations were contractual. The court was guided by the general principle of contract construction that ‘[w]here there are clauses in a contract specially framed with the individual circumstances in mind, together with standard form clauses, it will normally be appropriate to give greater weight to the specially negotiated clauses’.[37] The circumstances of the recruitment assisted the court to this conclusion. It was held that ‘the purpose and object of the transaction, namely the recruiting of a high level and high profile employee then in other employment’ made it a ‘practical absurdity’ that the parties would have agreed to a clause allowing termination on only one month’s notice, and a consequent avoidance of any obligation to pay the promised guaranteed bonus.[38]
In my humble view, this is evidence of an approach to contract construction that assumes good faith and fair dealing between the parties. The court looked to the ‘purpose and object’ of the contract, and the expectations of ‘business people active in the financial world’, and assumed that they were committed to cooperating in allowing the other the benefit of the deal they had made. They were not permitted to rely opportunistically on the written terms of a form attached to their contract.
Of course, the court did not expressly describe this as a ‘good faith’ obligation. In fact, Kenny J at first instance held that the court should not imply a duty of good faith in employment contracts, and the full bench said that it was not necessary to determine whether there was such an obligation to resolve the appeal. I would argue however, that the process of construing a contract on the basis that the parties must be assumed to be committed to performing the contract according to the reasonable expectations of prudent business people negotiating such transactions is to apply a good faith standard. This is all that good faith implies. Good faith does not oblige a contracting party to volunteer new benefits to a counterparty. It requires only faithful observance of the agreement made. It requires respect for the spirit of the agreement, and disallows opportunistic manipulation of some technical flaw in its form. [39]

  1. Damages are assessed according to the loss flowing from early termination of the contract.

The third point above shows that the good faith obligation is a principle of construction of employment contracts. The obligation not to destroy mutual trust and confidence is not a ‘stand alone’ term of the contract, so breach does not give rise to damages independent of any entitlement to be compensated for losses caused by early termination. Generally, breach of mutual trust and confidence by the employer allows the employee to treat him or herself as constructively dismissed, and then to claim expectation-based damages on the assumption that they would have remained employed until the employer could legitimately have terminated the employment. The quantum of damages will therefore be largely determined by what the employee would have earned during a reasonable period of notice. In some cases, employees may also be able to substantiate a claim for ‘loss of chance’ damages, based on the fact that premature dismissal has caused them to lose other opportunities, for example, promotion.[40]
There is one contested exception to the principle that damages are based only on what would have been earned during the proper period of notice, and that is the increasingly common claim for some kind of general damages based on mental suffering.
The treatment of claims for psychiatric harm tends to divide the English and the Australian decisions. English cases have been prepared to allow recovery of damages under contract for breach of the mutual trust and confidence obligation when the damage sounds in some kind of medically treated mental illness,[41] but only so long as the mental suffering was due to conduct occurring during employment, and did not arise only as a consequence of the fact of early termination.[42] Australian cases have tended to treat these kinds of claims as damages flowing not from a breach of mutual trust and confidence, but from breach of a duty to provide a safe workplace (a duty which arises concurrently in tort and contract).[43] However the duty is described, Australian cases have awarded damages to compensate for serious mental illness, so long as the employee has been able to establish that the harm was the foreseeable consequence of a breach of the employer’s duty of care.[44]

The problem of enforcement

The principles outlined above suggest that in recent times the common law of employment contracts has evolved to develop some principles of fair dealing. Australian development may not have kept pace with developments in the United Kingdom,[45] however there have been advances in recent years. Some badly treated employees have been able to secure substantial damages awards based on the courts’ willingness to find that the employer’s breach of a duty of mutual trust and confidence or a duty of care has caused a premature termination of the employment relationship, causing compensable harm. The damages awards in some of these cases have been considerably more generous than awards in statutory unfair dismissal cases, where there is a cap on compensation. And if anecdotal reports from law firms practising in this field are reliable, the litigated cases are the tip of an iceberg of cases being negotiated and settled in the shadow of these important court decisions. It is tempting to conclude, therefore, that a system of private contracting can support recognition of a worker’s right to fair dealing at work, at least in so far as that claim protects the worker from a capricious and arbitrary summary dismissal.
The problem, however, is that many aggrieved employees cannot afford even preliminary legal advice about their claims, let alone legal representation in court.[46]
Court processes are notoriously expensive, time-consuming, and one wonders if the court process itself is not a significant contributor to the mental distress suffered by employees who find themselves in the odious position of having to litigate to vindicate their claims to recognition of their rights.
In other fields we have established specialist tribunals to deal quickly, inexpensively and informally with disputes involving small claims brought by certain classes of vulnerable persons, for example, the Residential Tenancies Tribunals in each State. For some reason, the former government in its Work Choices laws chose to limit the jurisdiction of State and federal industrial relations tribunals to deal with individual grievances according to their customarily more informal processes. Instead, employees claiming recognition of a workplace right under the Workplace Relations Act are presently faced with a choice: litigate before the Federal Magistrates Court, or opt to follow the model dispute resolution procedure set out in the Workplace Relations Act Part 13. This model procedure leads the complainant to an ‘alternative dispute resolution’ (ADR) process.
The first step in the Model procedure set out in the Workplace Relations Act is that the parties must attempt to resolve the matter at the workplace level.[47] If that proves futile the parties can refer the matter to a private ADR provider, or may resort to private ADR services provided by the Australian Industrial Relations Commission (AIRC), however the AIRC will not have the power to compel any person to do anything, and will only have the power to arbitrate the dispute if the parties agree to arbitration.[48] Essentially, this leaves the resolution of the dispute in the hands of the parties themselves.
Here we see the HRM agenda at work: the model dispute resolution process assumes that the parties themselves, as robust individuals capable of negotiating their own mutually satisfactory terms, should be free to determine their own rights. This assumption ignores the conventional complaint about the inherent inequality of bargaining power between the individual worker and the employer.[49]
The model process applies even in a dispute over the application of a legislated minimum working condition in the Australian Fair Pay and Conditions Standard.[50] The model process tolerates the idea that even those standards fixed by apparently mandatory public regulation should be able to be negotiated away by private contract at the point of resolution of a dispute. Certainly, parties maintain their right to litigate, but for many impecunious workers without recourse to legal assistance, this is an illusory benefit.

An alternative, non-legal model?

The picture painted above is the usual bleak picture of inadequate access to justice for the weaker members of our community. We could seek to improve access to informal tribunals for the vindication of workplace rights (and it remains to be seen whether the new ALP government chooses to confer such a jurisdiction on a new judicial arm of the promised Fair Work Australia body). Or we could try an entirely different approach. The Australian Institute of Employment Rights (AIER) is presently working on a project which seeks to do just that.
The AIER is an independent body funded and governed entirely under the terms set out in its rules of association. Its current patron is former Australian Prime Minister, the Hon Robert J L Hawke, and it is inspired by the same tripartite philosophy that underpinned the Accord promoted by his government in its day.[51] One of the AIER’s major projects has been the formulation and dissemination of a proposed Charter of Employment Rights.[52] This Charter identified ten workplace rights, many of which are expressed as reciprocal rights (i.e. rights to be enjoyed by both workers and employers). The ten rights or principles are:

  • Good faith performance of work contracts
  • Work with dignity
  • Freedom from discrimination and harassment
  • A safe and healthy workplace
  • Workplace democracy
  • Union membership and representation
  • Protection from unfair dismissal
  • Fair minimum standards
  • Fairness and balance in industrial bargaining
  • Effective dispute resolution.

A second phase in the AIER’s mission is to promote voluntary adoption of these principles in Australian workplaces. It is presently working on an accreditation scheme, whereby employers would apply for accreditation as a Charter-compliant employer. The benefit to the employer would be an ability to claim itself a ‘best practice’ ‘employer of choice’, and so compete favourably in the market for skills and talent. The process of accreditation would involve an assessment of the employer’s practices, through means including surveys of staff. The process of conducting the surveys would itself be a means of disseminating the aspirations of the Charter throughout workplaces.
The AIER’s Charter of Employment Rights and proposed accreditation scheme appeals to the ‘rights-discourse’ of our present times, and also to the noblest versions of the HRM literature, which argue that there is a business case for respecting workers’ rights and thereby earning their cooperation and support for business goals. As a form of regulation (in the broadest sense of the word) this is ‘soft law’. Parties are persuaded to sign up to voluntary codes of conduct, and to commit to compliance. Sanctions are persuasive rather than coercive: the shame of withdrawal of accredited status is likely to be the most serious ‘penalty’ the AIER would be able to impose. Nevertheless, good publicity is generally seen as a great benefit in fostering business success. Consumers of a firm’s goods and services are also audiences to news of a firm’s conduct in respect of its staff.
Perhaps if this accreditation scheme were to be widely adopted we might one day see arguments in court cases that the Charter has been incorporated by reference or implied by custom and practice or a course of dealing into an employment contract. That, however, is not the goal of the project. If successful, the great value of this kind of scheme is that it intends to be preventative. Reading the facts of cases such as Naidu,[53] Nikolich[54] and McDonald,[55] is deeply frustrating. Great harm can follow from capricious disregard and abusive treatment of workers. It is not only their working lives that suffer. These workers also suffered serious dislocation to their family lives and their personal health. No amount of monetary compensation mends that harm. Prevention of this kind of harm, through the education of employers and their managerial and supervisory staff is certainly a worthy goal of workplace regulation. If that can be achieved by voluntary ‘soft’ forms of regulation, all to the better.
If the accreditation scheme is successful in persuading firms to observe the kinds of principles set out in the Charter of Employment Rights, the kind of employer conduct causing the grievances in the ‘mutual trust and confidence’ case law may be prevented. Charter compliant employers would, for instance, ensure that supervisors did not abuse their staff (Naidu). They would institute fair and reasonable performance review systems (McDonald); they would prudently investigate any allegations of impropriety against employees before acting precipitately (Gogay, Russell), and they would respectfully follow up repeated complaints from employees (Nikolich, McDonald). They would certainly not trump up malicious complaints against their staff (Eastwood v Magnox). And so a great deal of personal grief, and an enormous amount of business time, finances and resources, would be saved.

Conclusion

In remaking Australian workplace relations laws to regulate for ‘fair work’, the new the federal government faces particular challenges. Allowing individual arrangements for the kinds of flexibility claimed by employers and many employees is likely to require some kind of individual contracting over working conditions. How much supervision of private bargaining is to be provided, and whether new avenues for recognition and enforcement of rights are to be created, remain to be seen.
Although the common law in Australia has begun to recognise rights to fair dealing at work through the gradual evolution of a reciprocal duty of mutual trust and confidence in employment relationships, reliance on the common law as the sole means for enforcement of workers’ rights is unsatisfactory. The very fact that an employer’s counsel can sometimes vigorously argue the absence of any duty to an employee, even in the face of the most compelling evidence of appalling behaviour and serious harm, is testimony itself to the unsatisfactory service provided by the common law in this field.
Perhaps we should now be grasping the present opportunity to re-regulate Australian workplace relations, to engage in some serious rethinking about how workplace rights should be developed and recognised. I for one will be watching the development of the AIER Charter of Employment Rights and accompanying accreditation project with great interest. It may provide the opportunity for some close study of whether the HRM theories of organisational behaviour upon which much of the recent rhetoric about workplace law reform has been built can indeed be harnessed to develop fairer and safer working environments, and to establish clearly articulated and reliably recognised rights for Australian workers.



[1] S Deery et al Industrial Relations: A Contemporary Analysis, 2nd ed, 2001, Irwin/McGrawHill, Sydney, at p 37. HRM comes in ‘soft’ but also ‘hard’ versions. The more benign ‘soft’ version was not adopted in any of the Howard Government’s industrial relations reforms, according to S Deery and J Walsh ‘The character of Individualised Employment Arrangements in Australia: A model of “Hard” HRM’ in S Deery and R Mitchell (eds) Employment Relations: Individualisation and Union Exclusion, An International Study, 1999, Federation Press, Sydney.
[2] See M Bromberg and M Irving (eds) Australian Charter of Employment Rights (2007) Australian Institute of Employment Rights, Hardie Grant Books, Melbourne.
[3] Australians voted in a new ALP Federal Government on 24 November 2008.
[4] Workplace Relations Amendment (Work Choices) Act 2005 (Cth) (WorkChoices)
[5] See ‘IR Reforms Still Driving Labour Support: Liberal Voters Afraid of Union Dominance’, June 18, 2007, at http://www.roymorgan.com/news/polls/2007/4179 last checked 14 May 2008.
[6] See for example the challenge to federalism raised by the use of the corporations power in the Constitution s 51(xx) to override State industrial regulation: G Craven, ‘Industrial Relations, the Constitution and Federalism: Facing the Avalanche’ (2006) 29(1) UNSW Law Journal 203.
[7] See H Collins ‘Regulating the Employment Relation for Competitiveness’ (2001) 30 Industrial Law Journal 17 for the view that resort to contract is a different form of regulation, not an absence of regulation. See too A Stewart ‘Procedural Flexibility, Enterprise Bargaining and the Future of Arbitral Regulation’ (1992) 5 Australian Journal of Labour Law 101 at 101.
[8] J Conaghan, ‘Labour Law and “New Economy” Discourse’ (2003) 16 Australian Journal of Labour Law 9 at 19.
[9] ‘Profit share of economy hits 50 year high’, Workplace Express, 3 September 2008, http://www.workplaceexpress.com.su/nav?id=37569&no=703592232, last checked 5 September 2008.
[10] B Hepple and G Morris (2002) ‘The Employment Act 2002 and the Crisis of Individual Employment Rights’ (2002) 31 Industrial Law Journal 245 at 247.
[11] No Bill was available at the time of writing (10 September 2008).
[12] This legislation took effect from 28 March 2008.
[13] AIRC, PR062008, 20 June 2008; [2008] AIRCFB 550, at par [187].
[14] Ibid.
[15] K Rudd and J Gillard, Forward with Fairness: Policy Implementation Plan, Australian Labor Party, Canberra, August 2007
[16] S McCrystal ‘Re-imagining the Role of Trade Unions After WorkChoices’ (2008) 18(2) Economic and Labour Relations Review 63 at 64.
[17] For example, freedom from discrimination on the grounds of sex, race, disability, etc.
[18] See K W Wedderburn The Worker and the Law (1986) Penguin, England, at p.5: ‘. . . the individual worker brings no equality of bargaining power to the labour market and to this transaction central to his life whereby the employer buys his labour power’. See also R Johnstone and R Mitchell, ‘Regulating Work’ in C Parker et al Regulating Law, (2004) OUP, Oxford, at p 119.
[19] For example, figures released by the Office of the Employment Advocate (OEA)(which is now renamed the Workplace Authority) in May 2006 showed that from a sample of 250 AWAs, every one removed at least one ‘protected award condition’ and 16 per cent removed all such conditions: P McIlwain Evidence to Estimates Hearing, Senate Committee on Employment, Workplace Relations and Education, Parliament of Australia, Canberra, 29 May 2006. Data allegedly leaked from the OEA also revealed that 44 per cent of a sample of 998 AWAs removed all protected award conditions; 76 per cent removed shift loadings, 70 per cent removed incentive payments and bonuses and 59 per cent removed annual leave loading: see M Davis ‘Revealed: How AWAs Strip Work Rights’, Sydney Morning Herald, 17 April 2007; M Davis, and M Schubert, ‘Workers’ Rights Lost with AWAs’, The Age, 17 April 2007, noted in C Sutherland and J Riley ‘Industrial Legislation in 2007’ (2008) 50(3) Journal of Industrial Relations 417 at 419.
[20] For an analysis of the weaknesses of the common law in enabling collective bargaining see A Stewart and J Riley ‘Working Around Work Choices: Collective Bargaining and the Common Law’ (2007) 31(3) Melbourne University Law Review 903 at 920-927.
[21] See M Irving ‘Union Membership and Representation’ in M Bromberg and M Irving (eds) Australian Charter of Employment Rights (2007) Australian Institute of Employment Rights, Hardie Grant Books, Melbourne.
[22] J Riley Employee Protection at Common Law (2005) Federation Press, Sydney.
[23] Ibid at p.2. See particularly fn 1 which reads: ‘This work is by no means a manifesto supporting the destruction of all forms of collective regulation. This work should never be cited as an apology for the neo-liberal agenda.’
[24] In particular, the so-called ‘small business’ exemption for employers with fewer than 101 employees by s 643(10) removed protection for many workers. According the AIRC’s Annual Report for the Year ended 30 June 2007, unfair dismissal hearings fell from 6707 in the year ended June 2005 (the last full year before the introduction of WorkChoices on 27 March 2006) to 5758 in the year ended June 2007. Given that WorkChoices also abolished access to State unfair dismissal schemes for employees of private sector employees, it is surprising that the numbers of cases before the AIRC did not rise over this period.
[25] See D Brodie ‘A Fair Deal At Work’ (1999) 19 Oxford Journal of Legal Studies 83.
[26] M Freedland The Personal Employment Contract (2003) Oxford University Press, Oxford, at p.154.
[27] Ibid.
[28] See for example Heptonstall v Gaskin (No 2) [2005] NSWSC 30 per Hoeben J at [23].
[29] [2008] SASC 134.
[30] [2008] NSW 159.
[31] [2008] NSWCA 217 per Basten JA at [33] and Campbell JA at [73].
[32] [2005] HCA 15; (2005) 222 CLR 44.
[33] Unreported, DC159/2004, 19 September 2005.
[34] Murray Irrigation Ltd v Balsdon [2006] NSWCA 253 at [25].
[35] See for example Rispoli v Merke Sharpe & Dohme (Australia) Pty Ltd [2003] FMCA 160.
[36] [2006] FCAFC 101 (23 june 2006).
[37] At [77].
[38] At [76].
[39] See J W Carter, E Peden and G J Tolhurst Contract Law in Australia, 5th ed, (2007) Lexis Nexis Butterworths, Sydney at pp 26-27 for an authoritative view that good faith means ‘not acting arbitrarily or capriciously; not acting with an intention to cause harm; and acting with due respect for the intent of the bargain as a matter of substance, not form’.
[40] See Walker v Citigroup, above n.36 and McDonald v South Australia, above n.29.
[41] See Gogay v Hertfordshire County Council [2000] IRLR 703.
[42] This awkward distinction was confirmed by the House of Lords in Eastwood v Magnox Electrix plc [2004] UKHL 35; [2004] 3 WLR 322.
[43] See for example Naidu v Group 4 Securitas Pty Ltd [2006] NSWSC 144, and Goldman Sachs J B Were Services Pty Ltd v Nikolich [2007] FCAFC 120.
[44] See for example Patrick Stevedores (No 1) Pty Ltd v Vaughan [2002] NSWCA 422, and State of NSW v Seedsman (2000) 217 ALR 583.
[45] See for example BG plc v O’Brien [2001] IRLR 496, where it was held that the duty obliged the employer to be even-handed between employees in conferring redundancy entitlements.
[46] Mr McDonald was ultimately self-represented in his action before the Supreme Court of South Australia.
[47] See Workplace Relations Act 1996 (Cth) s 695.
[48] Ibid, s 701.
[49] See Wedderburn, above n.18.
[50] Ibid, ss 699(1)(a); 694(2) note (a) and 175.
[51] See R J L Hawke’s Foreword in Bromberg and Irving, above n.2, at xi.
[52] See Bromberg and Irving above n.2.
[53] Naidu v Group 4 Securitas Pty Ltd [2006] NSWSC 144.
[54] Goldman Sachs J B Were Services Pty Ltd v Nikolich [2007] FCAFC 120.
[55] [2008] SASC 134.